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[Submitted] Bluetooth connectivity issue

  1. R1599197054363
    Cupcake Sep 18, 2020

    R1599197054363 , Sep 18, 2020 :
    I have recently bought this OP Nord and already facing bluetooth connectivity issue since the beginning, and this is clearly the device issue coz my bullet wireless z works completely fine with other devices. My system version is up to date (10.5.7), I have also reset wifi & bluetooth settings but nothing's seems to work. it just doesn't stop disconnecting. It gets disconnected within 2-3 seconds when I get a call or listen to music. I'm totally disappointed with this Phone as OnePlus goes by name and nord just doesn't live upto the brand value. how can bluetooth feature be problematic when they don't provide 3.5mm jack. totally frustrated, please look into this as so many people are facing it and release an update for better bluetooth connection. or else provide type C to 3.5 mm jack cable.
     

    #1
  2. Simran K
    OnePlus Bug Hunter Staff Member Sep 18, 2020

    Simran K , Sep 18, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Simran
     

    #2
  3. vasu033
    Cupcake Sep 18, 2020

    vasu033 , Sep 18, 2020 :
    hey, same issue.. found any solution?
     

    #3