4
Bluetooth Headphones mic is not working

  1. Justin James
    Cupcake May 17, 2020

    Justin James , May 17, 2020 :
    I'm using OnePlus bullets wireless headphone. Recently I noticed that the callers on the other side can't hear me and that led me on a wild goose hunt to figure out the problem. The problem as it turned out was that the Bluetooth mic is not working. So I rechecked it with another Bluetooth headset and still it didn't work. So I checked these headsets with another phone and voila the mic had no issues. So clearly this seems to be a OnePlus software issue as I found many users going through the same problem. Whatever the issue is, please correct it asap. I searched all through Google for a solution and I tried all of them and none worked.
     

    #1
  2. Hameedr1
    Cupcake May 17, 2020


    #2
  3. manasarora98
    Ice Cream Sandwich May 18, 2020


    #3
  4. Justin James
    Cupcake May 18, 2020

    Justin James , May 18, 2020 :
    Tried that but it didn't help.
     

    #4
  5. Hameedr1
    Cupcake May 20, 2020

    Hameedr1 , May 20, 2020 :
    This method has stopped working for me now. I am having endless problems with Bluetooth since updating to 10.3.3, mic does not work over Bluetooth and quality of audio is awful over Bluetooth playback
     

    #5
  6. gshe1992
    Cupcake Jun 3, 2020

    gshe1992 , Jun 3, 2020 :
    have exactly the same issue - what I've realised is that it's actually using the phone mic as if you were on speaker but routes the incoming audio to the earphones. hence its very poor a lot of the time, if you're not near your phone, or its in your pocket etc. if you turn on recorder and tap the end of your phone you'll see the bars jump, as this is where the mic is located.
     

    #6
  7. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 3, 2020

    Caomhin , via OnePlus 6T , Jun 3, 2020 :
    File a Bug report

    Report a Bug

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #7
  8. mohamedsaeim
    Cupcake Jul 11, 2020

    mohamedsaeim , Jul 11, 2020 :
    Same issue here..!! Tried all the things suggested in Google and youtube none worked.
    Same here !! Tried all the suggestions from Google and youtube none worked.
     

    #8
  9. M1574580292880
    Cupcake Jul 21, 2020

    M1574580292880 , Jul 21, 2020 :
    Same here. I m not able to access wireless device's mic. When it's connected via Bluetooth, it still uses the phone's mic.

    My device: 7T PRO
     

    #9
  10. amogharavikumar
    Cupcake Aug 4, 2020

    amogharavikumar , Aug 4, 2020 :
    I am also having same issue. I am using One-plus 7 Pro. I can hear audio very good but it doesn't uses headphone's mic, It uses phone's inbuilt mic, please find a solution for this as soon as possible
     

    #10
  11. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 4, 2020

    Caomhin , via OnePlus 6T , Aug 4, 2020 :
    As per the post a few up from you. Contact OnePlus directly via the links given.
     

    #11
  12. Arshsodhi
    Cupcake Aug 11, 2020


    #12
    gurnoorme likes this.
  13. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 11, 2020

    Caomhin , via OnePlus 6T , Aug 11, 2020 :


    Arshsodhi

    Same problem while playing pubg​


    This is the 6 series thread, all 6 series users.

    OP8, different hardware, check on OP8 series threads.

    And also have the option to contact OnePlus support in the threads above.
     

    #13
    Arshsodhi likes this.
  14. gurnoorme
    Donut Aug 15, 2020


    #14
  15. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 15, 2020

    Caomhin , via OnePlus 6T , Aug 15, 2020 :
    No one from OnePlus here. All users only.

    As has been mentioned before.

    Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #15
  16. gurnoorme
    Donut Aug 15, 2020

    gurnoorme , Aug 15, 2020 :
    should i try pushing beta version given at links you shared?

    and if i keep that in root directory n do local install from settings, will it wipe all data?

    please let me know.
     

    #16
  17. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 15, 2020

    Caomhin , via OnePlus 6T , Aug 15, 2020 :
    What Beta version, Beta for OP 6 series phones has finished. I don't see where I mentioned a Beta version in this thread.
     

    #17

  18. #18
  19. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 18, 2020

    Caomhin , via OnePlus 6T , Aug 18, 2020 :
    Reset the Bluetooth adapter.

    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    Also reset the Bluetooth on the headset, earpieces, check the device manual on how to do this.

    See if that helps.
     

    #19

  20. #20