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Bluetooth issue.on Op8 since Android 11 via OnePlus Community App

  1. Z1603166503100 , via OnePlus Community App , Jul 11, 2021 :
    I've filed this issue in February, along with logs and video.
    I've also replaced my Op8 2x under warranty exchange due to this 'bug' on this version of Android.
    All 3 devices connect flawlessly on Android 10, however after Android 11, they fail to connect.
    This has been verified on all 3.
    All 3 were also factory reset (but stuck on Android 11).

    Most recent update, after sending my.phone to OnePlus to fix this issue.... they sent it back unprepared.
    https://drive.google.com/file/d/1-2T4EA3iglJQcgnsDMxdydp4BAtKV5p5/view?usp=drivesdk

    my last post for this issue was in April...no response from OnePlus.
     
    Last edited: Jul 11, 2021

    #1
  2. puccellino
    Lollipop Jul 11, 2021


    #2
    Aaron2017 and Caomhin like this.
  3. Ranjit2206
    Ice Cream Sandwich Jul 11, 2021


    #3
  4. Ranjit2206
    Ice Cream Sandwich Jul 11, 2021


    #4

  5. #5
  6. Parthkansara
    Gingerbread Jul 12, 2021

  7. Z1603166503100
    Donut Jul 27, 2021

    Z1603166503100 , Jul 27, 2021 :
    I've asked OnePlus to rebuild the OS to Android 10, but they refuse. They also tell me that I would have to use a Windows computer if I want them to do a remote session.
     

    #8
    puccellino likes this.
  8. puccellino
    Lollipop Jul 27, 2021

    puccellino , Jul 27, 2021 :
    Sadly, they are the most unhelpful team you could imagine. Sorry you can't get your issue fixed.
     

    #9