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Bluetooth no audio output post android 11 upgrade 8pro. via OnePlus 8 Pro

  1. purabm6
    Cupcake Oct 22, 2020

    purabm6 , via OnePlus 8 Pro , Oct 22, 2020 :
    I'm able to connect the Bluetooth devices that I have. But when I play audio from any apps such as YouTube or gaana, no audio is there. Calledup customer care they asked to reset the phone, have done that too still the issue persists. Can someone please help me.

    Oxygen OS 11.IN11DA
     

    #1
    djones722 and Prudhvi1201 like this.
  2. Prudhvi1201
    Donut Oct 23, 2020


    #2
  3. Dchen4169
    Cupcake Oct 23, 2020


    #3
  4. AgentDJ
    Cupcake Oct 25, 2020

    AgentDJ , Oct 25, 2020 :
    Same here. Just update to 11 last night. My bluetooth earbuds connect, but I get no audio. Confirmed volume is up and the phone isn't on silent or end. I was able to get audio through the phone speaker just fine.
     

    #4
  5. F_Henrik_Madsen_wfQs
    Honeycomb Oct 25, 2020

    F_Henrik_Madsen_wfQs , Oct 25, 2020 :
    Also bluetooth problems here.

    Connect fine to my headphones and no problem with calls on the headphones, but it refuses to play audio from for example youtube, streaming services and so on, via headphones.

    Also, every time i turn on the headphones and they connect, i get a sound and a notification saying "Device already supporting AptX"

    Tried different settings for headset and so on, but have been unable to get it working at all.

    I hope they will release a bugfixed version soon.
     

    #5
  6. AgentDJ
    Cupcake Oct 25, 2020

    AgentDJ , Oct 25, 2020 :
    After being furious over my earbuds not working (didn't work in any media app or with phone calls)
    I paired a set of Sennheiser PXC 550 BT headphones to my phone. Audio did work just as I would expect with those headphones. Similar to you, I did get the "Device already supports AptX" message with the PXC 550. I figured that was the difference, because my earbuds that I first tried don't have AptX. Thought I was on to something. Submit a bug report so OnePlus knows what is going on. I don't get how a major OS update, which is supposedly stable is released, but a major feature just doesn't work virtually without flaws. Might not be a big problem if phones still had headphone jacks, but non working BT is completely unacceptable now.
     

    #6
  7. the_o2
    OnePlus 9 Series Expert Community Expert Oct 25, 2020

    the_o2 , Oct 25, 2020 :
    Settings > Apps & notifications > see all apps > 3 dots on top right corner( show system apps ) > Bluetooth > storage > clear cache and clear storage

    Settings > system >Reset Options > Reset Wi-Fi, mobile & Bluetooth (it will delete your saved Wi-Fi passwords and Bluetooth settings also so keep that in mind)

    And restart your phone.

    If still same issue better report it here
    https://forums.oneplus.com/feedback
     

    #7
  8. dmjita
    Cupcake Oct 26, 2020

    dmjita , Oct 26, 2020 :
    solved temporarily but now I can't use aac anymore only sbc that give a noisy background. my OnePlus 8 have this issue, my OnePlus 5 don't.
     

    #8
  9. the_o2
    OnePlus 9 Series Expert Community Expert Oct 26, 2020

    the_o2 , Oct 26, 2020 :
    Report it to the link I mentioned above.
     

    #9
  10. S1604518389872
    Cupcake Nov 4, 2020

    S1604518389872 , Nov 4, 2020 :
    I see a lot of complaint but both OnePlus and Oxyen are doing nothing. I cannot use my devide on my radio car, I paid a lot of money for this phone and I cannot even use the bluetooth. I hope they are working on it to fix this big error
     

    #10
    J1630653002931 likes this.
  11. Braindripper
    Cupcake May 17, 2021

    Braindripper , May 17, 2021 :
    Have the same issue one oneplus Nord. Updated to Android 11 and Bluetooth is not working on my cars radio (pioneer).
    The funny part is that I had install this new radio 2 months ago for listen music and bought nord 2 weeks ago. So having given 600 euros almost and no music..😢
     

    #11
  12. I1595007488509
    Cupcake Sep 17, 2021

    I1595007488509 , Sep 17, 2021 :
    Same issue. All outbound calls while connected to anything bluetooth seems to run into this problem.
     

    #12
  13. OscarFrancia
    Cupcake Sep 25, 2021


    #13
  14. A1632940962713
    Cupcake Sep 29, 2021


    #14
  15. J1630653002931
    Cupcake Oct 15, 2021

    J1630653002931 , Oct 15, 2021 :
    I contacted my provider. Fast forward they put me in touch with One Plus who wanted me to send the phone back to them. I called my provider told them that I couldn't be without my phone that long, so they issued me a new one. Got on Saturday, all was well until the problem happened again on my brand new device.

    I'm pissed because I lost text etc after the transfer. No longer enjoying this phone.
     

    #15
  16. McJader
    Marshmallow Oct 15, 2021

    McJader , Oct 15, 2021 :
    Have AliBaba?
    Clear cache and data of it.
    If doesn't work, uninstall Alibaba.
    Let me know if it helps.
     

    #16
    M1600093371680 likes this.
  17. M1600093371680
    Cupcake Oct 23, 2021 at 12:19 AM

    M1600093371680 , Oct 23, 2021 at 12:19 AM :
    Thank you so much. I was going mad with this problem. BT ear phone would with calls but not with the media. Bloody Ali Baba app. I only cleared the cache and BT started playing media.
     

    #17
    McJader likes this.
  18. I1635256206573
    Cupcake Oct 26, 2021 at 2:51 PM


    #18