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Bluetooth not working

  1. P1562439220927
    Cupcake Oct 22, 2021

    P1562439220927 , Oct 22, 2021 :
    I have had this phone OnePlus 8t less than a year. All along the bluetooth was connecting to my car and my earphones perfectly fine and since the android 11 update on October 1 I isn't working properly. All indication is on the phone shows it's connected but the sound continues through the phone not car speaker or earphones. It connects fine with my smart watch so the problem seems to only be with audio devices. I call support and was told to
    1. Clear cache for bluetooth , wifi etc
    2. Turn off and boot to reset and clear cache there
    3. Lastly factory reset.
    I did all of that any the problem still exist. Someone please help. I can't live like this. Is there anything I haven't tried?
     

    #1
  2. B_Wrath
    Junior Moderator Junior Moderator Oct 22, 2021

    B_Wrath , Oct 22, 2021 :
    If you have alibaba app, uninstall it.
     

    #2
    HarshKK14 and Caomhin like this.
  3. P1562439220927
    Cupcake Oct 22, 2021


    #3
  4. B_Wrath
    Junior Moderator Junior Moderator Oct 22, 2021

    B_Wrath , Oct 22, 2021 :
    Search for Qualcomm voice assist in the settings>apps list and uninstall it's updates.
     

    #4
    G_plusone, HarshKK14 and Caomhin like this.
  5. psygarden
    OnePlus TV Product Ninja 2021 Oct 22, 2021


    #5
    HarshKK14 likes this.
  6. P1562439220927
    Cupcake Oct 23, 2021

    P1562439220927 , Oct 23, 2021 :
    So my Bluetooth seems to be working now after uninstalling Alibaba and factory reset so not sure which one did it.
     

    #6