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[Submitted] Bluetooth stuttering and constant "scratch" noises on headphones

  1. nick_k
    Gingerbread Sep 10, 2020

    nick_k , Sep 10, 2020 :
    The problem persists even after updating to OS 10.5.7 EU: 10.5.7.AC01BA.
    I'm using Creative Outlier Air True wireless earbuds. With the phone in pocket, I keep getting "scratches" and loss of sound, as if I'm out of range. Same goes with the phone on a desk, if I pass my hand over it. The buds support AptX HD and are connected with TWS+ codec. I was using them for 10 months with my 1+5T with no issues (we had the same bug about one and a half year ago, and it was solved)
     

    #1
  2. Simran K
    OnePlus Bug Hunter Staff Member Sep 10, 2020

    Simran K , Sep 10, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We've dropped you personal message and hope you would get back to us at the earliest.

    Regards,
    Simran
     

    #2
  3. Simran K
    OnePlus Bug Hunter Staff Member Sep 25, 2020

    Simran K , Sep 25, 2020 :
    We've made a note of it and our developer team is currently working on this. We'll keep you posted regarding any further updates.

    Meanwhile, we appreciate your patience and efforts so far.

    Regards,
    Simran
     

    #3
  4. nick_k
    Gingerbread Oct 8, 2020


    #4