Bluetooth & Tile.

  1. G_Matthew_Tucci_odZp Cupcake Dec 10, 2018

    G_Matthew_Tucci_odZp, Dec 10, 2018 :
    I decided to pick up a tile for myself because I'm terrible at remembering where I leave things around the house.

    trying to set up the device with my OnePlus 6 left me with constant errors and no connection. I thought perhaps I had a faulty unit so I returned the tile in exchange for another. same issue arose. I then attempted to connect it with my girlfriends Samsung Galaxy S7 and it worked without a hitch.

    so I guess I'm wondering if anyone else has had this issue? is it a software problem with Bluetooth on the OP6? or could it be hardware? the thing is I have no issues connecting to wireless headphones or my car stereo.

    any help would be greatly appreciated!

    And thanks in advance to the Community for their help!


  2. Miiahone Cupcake Dec 12, 2018

    Miiahone, Dec 12, 2018 :
    I have the same problem, it's known by Tile. Something incompatible with OP6 HW, with OP3 I had no problems

  3. E1541944668405 Donut Dec 12, 2018

  4. Z1542835817269 Cupcake Dec 13, 2018

  5. damianscott71 Donut Dec 13, 2018

    damianscott71, Dec 13, 2018 :
    It worked fine on Oreo, doesn't work on Pie.

    It probably could be fixed, if OnePlus put their mind to it...

  6. hagegebenjamin Froyo Dec 16, 2018

  7. nixter1029 Donut Dec 18, 2018

    nixter1029, Dec 18, 2018 :
    Its a known issue with OP 5, 5t, 6, and 6t. The tile developers made a bug for it and the OnePlus development team deleted it. it's been months and doesn't even seem like OnePlus cares. I have a 6t and I've had other Bluetooth issues too.It affects most of the recent model tiles. This is just sad and be fixed with just software.

  8. Darkseed79 Froyo Dec 23, 2018

  9. Fillossofer Cupcake Dec 25, 2018

  10. hagegebenjamin Froyo Dec 25, 2018

  11. michael naylor48 Cupcake Dec 25, 2018

    michael naylor48, Dec 25, 2018 :
    Dear Sirs
    Can you please resolve the software issue preventing me from connecting to my Tile Pro.
    I have been told Tile resolved the issue but OnePlus are not interested in resolving it.
    This needs addressing as I am not able to recommend OnePlus until I know the Bluetooth issue is resolved.

  12. leoforney Cupcake Dec 25, 2018

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  13. Deactivated User Dec 25, 2018

  14. hagegebenjamin Froyo Dec 25, 2018

  15. hagegebenjamin Froyo Dec 25, 2018

  16. Darkseed79 Froyo Dec 25, 2018

    Darkseed79, Dec 25, 2018 :
    It's in the support section, under complaints. There is no feedback section under the forums.

  17. Darkseed79 Froyo Dec 25, 2018

    hagegebenjamin likes this.
  18. hagegebenjamin Froyo Dec 25, 2018

    hagegebenjamin, Dec 25, 2018 :

  19. damianscott71 Donut Dec 26, 2018

    damianscott71, Dec 26, 2018 :
    Hi everyone. I picked up a couple of Chipolo key tag devices last week and they work fine on the 6 & 6T. They are also substantially cheaper than Tile devices and have user replaceable batteries.

    Physically, they're circular and a bit smaller than Tile devices. They don't feel quite as robust as my Tile Sports either, and the volume is a little lower than the Tile Sport too. However, I'm really pleased with them.

    If you're interested, please click on my referral link below.


    hagegebenjamin likes this.
  20. T1543346185082 Cupcake Jan 6, 2019

    T1543346185082, Jan 6, 2019 :
    I have been having the same problem. it looks like tile is aware but I guess OnePlus has to fix the glitch with an update

    hagegebenjamin likes this.