Bluetooth & Tile.

  1. MoRKea09 Cupcake Jan 8, 2019

    MoRKea09, Jan 8, 2019 :
    I too decided to upgrade my Tile I had a tile on my Samsung phone but decided to upgrade with the OP6T this is my 1st time having a One Plus phone and I'm so pissed cause I love the Tile and apparently One Plus phones are the only ones that are not compatible. I wish I would've known this I wouldn't have bought the phone. One plus can you please come out with an update to fix this.

    hagegebenjamin likes this.
  2. Voonying Cupcake Jan 8, 2019

    Voonying, Jan 8, 2019 :
    I'm having this issue for my tile sport as well. Got this as Christmas present. Please fix this

    hagegebenjamin likes this.
  3. cojms1 Cupcake Jan 11, 2019

  4. Darkseed79 Froyo Jan 12, 2019

    Darkseed79, Jan 12, 2019 :
    Looks like that's not going to happen. Here is the email response I got from OnePlus Tech support:

    Thank you for contacting OnePlus Customer Support. We are glad to assist you.

    We understand your concern. As per your concern, we will take this feedback and will forward this to the concerned team for future considerations.

    However, there might be compatibility issues with the application. Request you to contact the app developer for more help on this.

    If you have any further queries, please feel free to write us.

    Best Regards"

  5. Kelvin_Marquinez Cupcake Jan 16, 2019

  6. Marco Snippe Honeycomb Jan 16, 2019

    Marco Snippe, Jan 16, 2019 :
    also submitted a bug but no response after submitting logs etc.
    I hope they fix the issue also latest beta builds do not solve the problemm

  7. Dvandun Cupcake Jan 23, 2019

  8. noogaz Cupcake Jan 28, 2019

  9. Z1531399737453 Cupcake Feb 3, 2019

    Z1531399737453, Feb 3, 2019 :
    I have spoke to multiple Tile support teams and all have said that only the tile sport and tile style have the issue and it can easily be fixed if OnePlus due a software update.

    This won't happen unless we escalate the issue enough which sadly won't happen.

    Dvandun likes this.
  10. noogaz Cupcake Feb 3, 2019

    noogaz, Feb 3, 2019 :
    I'm using the tile pro with the replaceable battery

    and it working flawless for me now

    hope you get the same results

  11. G1548988912822 Cupcake Feb 10, 2019

    G1548988912822, Feb 10, 2019 :
    I'll pile on. I'm a new user switching from iPhone. my previously working Tile not working now. very disappointed. PLEASE FIX THIS!! Especially sad that it is a known issue yet no progress to fix it. at least give us update??

    all the verbiage on the wrapping of product in the box about users helping to make product better. so is that true or just take talk??. it's things like this where you can prove it.

  12. noogaz Cupcake Feb 10, 2019

    noogaz, Feb 10, 2019 :
    try the beta 12 firmware update

    it's works better but every now and then I can call my phone from the tile

  13. Paulwaite Donut Feb 12, 2019

  14. noogaz Cupcake Feb 12, 2019

    noogaz, Feb 12, 2019 :
    can you test calling the phone from the tile?
    mine will work straight away.. but after a period of time it will it work...

    please test

  15. G_Mannon_Germain_zToe Cupcake Feb 13, 2019

  16. anpj13 Donut Feb 13, 2019

    G_Mannon_Germain_zToe likes this.
  17. zaxonit Cupcake Feb 15, 2019

    zaxonit, Feb 15, 2019 :
    As of the last update A6013_41_190123, I can now connect to my Tile devices.