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bluetooth unable to connect with any audio device after update, oneplus5t Oreo

  1. sanketpro3d
    Eclair May 4, 2018

    sanketpro3d , May 4, 2018 :
    after the latest Oreo update, I am unable to connect my 5t with any bluetooth audio. please roll out some solution for this. it's killing me without being able to listen to music anywhere.
    thanks
     

    #1
  2. OnePlus_8t
    Jelly Bean May 4, 2018

    OnePlus_8t , May 4, 2018 :
    no issue here , try this :

    - settings >> apps >> application list >> 3 dots ( show system apps ) >> Bluetooth >> storage >> clear data and cache

    - settings >> Backup & reset >> Network settings reset

    reset
     

    #2
    sanketpro3d and fjpartida551 like this.
  3. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    tried , nothing working.
     

    #3
  4. MentalDraco
    Marshmallow May 5, 2018

    MentalDraco , May 5, 2018 :
    Try going into developer options and setting the BT type manually? Could help perhaps.
     

    #4
    sanketpro3d likes this.
  5. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    could you please help how to setup the bluetooth manually ?
     

    #5
    MentalDraco likes this.
  6. MentalDraco
    Marshmallow May 5, 2018

    MentalDraco , May 5, 2018 :
    You could try changing the codec or some other options ?

    I have not messed with it yet since my BT speaker is still fine.
    Screenshot_20180505-071751.jpg
     

    #6
  7. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    ok, will try selecting different options. will update here if anything works.
    thanks.
     

    #7
    MentalDraco likes this.
  8. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    OK ! SO NOTHING IS WORKING.
    super sad to have lost the bluetooth connectivity , especially in my car because I travel a lot. I just wish oneplus folks fix this us soon.

    if anyone has any other solution please please let me know.
    thanks
     

    #8
  9. Eustacio Sealy
    Ice Cream Sandwich May 5, 2018

    Eustacio Sealy , May 5, 2018 :
    Have you checked to see if your car stereo system has a software update because due to software updates of the phone makes your car audio incompatible
     

    #9
  10. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    other phones are working just fine. my wife has one plus 5, it's connecting fine. I am.unablentonconnect my phone to any bluetooth music device at all.
     

    #10
    Deactivated User likes this.
  11. Eustacio Sealy
    Ice Cream Sandwich May 5, 2018

    Eustacio Sealy , May 5, 2018 :
    Your phone has a option in the reset where all connections are reset you can try connecting after that
     

    #11
    Deactivated User likes this.
  12. sanketpro3d
    Eclair May 5, 2018

    sanketpro3d , May 5, 2018 :
    'reset network settings'
    done, no use.

    the bluetooth in car or any device shows connected but the phone keeps showing 'connecting' and never completes the connection.
     

    #12
  13. Eustacio Sealy
    Ice Cream Sandwich May 6, 2018

    Eustacio Sealy , May 6, 2018 :
    OK thanks this may sound silly but make sure no other phone is connected to that Bluetooth device
     

    #13
  14. sanketpro3d
    Eclair May 6, 2018

    sanketpro3d , May 6, 2018 :
    checked .only trying to connect my phone and nothing else connected.
     

    #14
  15. Eustacio Sealy
    Ice Cream Sandwich May 6, 2018

    Eustacio Sealy , May 6, 2018 :
    Yes I do understand that but if the Bluetooth device that you attempting to connect to is connected to another phone your connection to your phone will no be completed
     

    #15
  16. sanketpro3d
    Eclair May 7, 2018

    sanketpro3d , May 7, 2018 :
    tried removing and deleting all the devices connected to my car, and then tried connecting mine. it shows connected on the car stereo, but on the phone bluetooth menu after showing connected it again goes into the 'connecting' loop and never connects.
    this is frustrating.
     

    #16
  17. Eustacio Sealy
    Ice Cream Sandwich May 7, 2018

    Eustacio Sealy , May 7, 2018 :
    OK do you know what software version is running in the car stereo system
     

    #17
  18. sanketpro3d
    Eclair May 7, 2018

    sanketpro3d , May 7, 2018 :


    Eustacio Sealy

    OK do you know what software version is running in the car stereo system​


    I wouldn't know that. but all the other one plus 5 phones are connecting just fine.. it's just my 5t that is facing this issue.
    I have tried connecting 2 different op5 phones that got the Oreo update.
     

    #18
  19. Eustacio Sealy
    Ice Cream Sandwich May 7, 2018

    Eustacio Sealy , May 7, 2018 :
    OK if other phones same model are able to connect and yours is not then you will have take the phone to a service center
     

    #19
  20. sanketpro3d
    Eclair May 7, 2018

    sanketpro3d , May 7, 2018 :
    other phones that I have tried were Oneplu5, and mine is Onepuls 5t.
    both got the latest Oreo update.

    btw, I noticed one more thing.i tried connecting phone to my bluetooth helmet,and it connected fine with it. this is now even more surprising. seems like it's just not connecting with my car.
     

    #20