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Blurry back camera using 3rd party apps on 7pro via OnePlus 7 Pro

  1. Parth_Kochhar
    Cupcake Apr 14, 2021

    Parth_Kochhar , via OnePlus 7 Pro , Apr 14, 2021 :
    I've been facing this challenge since almost & months now.
    The back camera when being used on apps such as WhatsApp gives blurry video/image.
    Showed it to the service center as well, they agreed with the problem but didn't have a resolution. They hoped the next set of updates would sort that, though that's not case yet.

    Anyone who was able to fix it ?
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Apr 14, 2021

    J4t1np4r3kh , Apr 14, 2021 :
    What you may be seeing is compression.

    When you take a photo using the Camera app it will be much bigger in size than when taken in WhatsApp.

    There's not much you can do, apart from taking the photo in the camera app and then sending it as a document/file as opposed to a photo
     

    #2
    Artemus. likes this.
  3. Parth_Kochhar
    Cupcake Apr 14, 2021

    Parth_Kochhar , via OnePlus 7 Pro , Apr 14, 2021 :
    I'm facing this issue while I'm using the back camera for the purpose of video calling.
    Seems like some sort of filter is added on the camera.
     

    #3
  4. J4t1np4r3kh
    OnePlus Accessory Tester Apr 14, 2021

    J4t1np4r3kh , Apr 14, 2021 :
    Does this only happen for WhatsApp?

    What about Google Duo, or Skype or Zoom or Teams etc?
     

    #4
    Artemus. likes this.
  5. Parth_Kochhar
    Cupcake Apr 14, 2021


    #5
  6. J4t1np4r3kh
    OnePlus Accessory Tester Apr 14, 2021

    J4t1np4r3kh , Apr 14, 2021 :
    Then this really doesn't seem to be a OnePlus issue, but instead a WhatsApp issue. It may be best to submit individual feedback to WhatsApp devs
     

    #6
    Artemus. likes this.
  7. Parth_Kochhar
    Cupcake Apr 14, 2021

    Parth_Kochhar , via OnePlus 7 Pro , Apr 14, 2021 :
    Oh alright. Thanks!
     

    #7
    Artemus. likes this.