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body broken via OnePlus 7

  1. Dhrumil.shah10
    Eclair May 9, 2020

    Dhrumil.shah10 , via OnePlus 7 , May 9, 2020 :
    dear sir
    I have OnePlus 7..which is under warranty period.back glass of my phone has been broken. and I want to know the actual cost of replacement and also after broken network issue occurs...no body can hear my voice over call in 1st try. I have to call that person 3 to 4 times to talk.

    note: I have tried to reset network setting 3 times and also hard reset my OnePlus 7 2 times....I have airtel connetion.
     

    #1
  2. BeingIncog
    Nougat May 9, 2020

    BeingIncog , May 9, 2020 :
    https://www.oneplus.in/support/repair-pricing
     

    #2
  3. Dhrumil.shah10
    Eclair May 9, 2020


    #3
  4. BeingIncog
    Nougat May 9, 2020

    BeingIncog , May 9, 2020 :
    physical damage can't be covered in warranty, unless some insurance!

    and yes, back cover is back glass!
     

    #4
  5. Dhrumil.shah10
    Eclair May 9, 2020

    Dhrumil.shah10 , via OnePlus 7 , May 9, 2020 :
    dear sir
    but I tried to call OnePlus care and they suggested me that it's cover under warranty... although I dnt mind to pay the amount of replacement. and what about my network issue?? it can be solved after replacing back glass???
     

    #5
  6. gdsingh94
    Jelly Bean May 9, 2020

    gdsingh94 , via OnePlus 7 , May 9, 2020 :
    that only the technicians at the service center can tell you... may be there might be some internal damage after the back glass broke...
     

    #6
  7. Dhrumil.shah10
    Eclair May 9, 2020

    Dhrumil.shah10 , via OnePlus 7 , May 9, 2020 :
    ok .let's hope for the best


    thanks
     

    #7