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Booking a remote session

  1. edie209
    Froyo Jun 6, 2015

    edie209 , Jun 6, 2015 :
    So I finally get to book a remote session.

    Bad news is there was only one available at the end of next week in the middle of the night so I hesitated and now there has been nothing for 3 days.

    Are they really having this many problems? Should I start a Paypal claim and get my money back?
     

    #1
  2. don-doe
    KitKat Jun 6, 2015

    don-doe , Jun 6, 2015 :
    A little more information would be helpful if you want a useful reply. For example what's the issue and when did you buy the phone - you can only file a PayPal dispute up to 45 days after purchase (I think).
     

    #2
    Tobikage and PRK.R like this.
  3. Onnovh
    Gingerbread Jun 6, 2015

    Onnovh , Jun 6, 2015 :
    If you have Touchscreen problems and have the opportunity to dispute a PP claim, just claim it!

    Remote session will install Oxygen and fixes nothing.

    Just got a brand new OPO out of a RMA, same TS problems.

    So, I suggest to get your money.

    If your satisfied with OP do Remote Session and get a new One!

    It's up to you.;)
     

    #3
  4. Onnovh
    Gingerbread Jun 6, 2015

    Onnovh , Jun 6, 2015 :
    Depends on country and date of purchase.

    In Netherlands if purchase is done before february 2015 it was 45 days. After february it is 180 days.
     

    #4
    PRK.R, DaxNagtegaal and don-doe like this.
  5. don-doe
    KitKat Jun 6, 2015

    don-doe , Jun 6, 2015 :
    Thanks didn't know that.
     

    #5
    Tobikage and PRK.R like this.
  6. edie209
    Froyo Jun 6, 2015

    edie209 , Jun 6, 2015 :
    I am venting my frustration really I have had the phone since November. It an stuck in Aeroplane mode issue
     

    #6
  7. armmani2001
    KitKat Jun 29, 2015

    armmani2001 , Jun 29, 2015 :
    How does the remote session work? Are they going to contact you when the time comes or you have to go to a webpage!?
     

    #7