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Brand New JBL E1+ not working

  1. piyush.pgi
    Donut Dec 4, 2014

    piyush.pgi , Dec 4, 2014 :
    Hello friends,

    I ordered 2 JBL E1+ headphones during the Pre-Order on 17th Nov 2014.
    After a long wait finally, I received it today.

    However, One of them is not working properly. There is sound in only the left ear.

    This is a brand new accessory and I don't know how to get a replacement.

    Can someone please guide me?

    Thanks..
     

    #1
  2. gusuraman
    Community Veteran Dec 4, 2014


    #2
  3. gusuraman
    Community Veteran Dec 4, 2014

    gusuraman , Dec 4, 2014 :
    You have to contact the support rising a ticket in order to get a replacement.
     

    #3
    piyush.pgi likes this.
  4. XmXmaks
    KitKat Dec 4, 2014

    XmXmaks , Dec 4, 2014 :
    Check that you are not deaf in your right ear.
     

    #4
    zaphod-beeblebrox likes this.
  5. laanrobe
    Honeycomb Dec 4, 2014


    #5
    piyush.pgi likes this.
  6. manosome
    Jelly Bean Dec 4, 2014


    #6
  7. GeertBerkers
    Lollipop Dec 4, 2014


    #7
    piyush.pgi likes this.
  8. kibbt5224
    Ice Cream Sandwich Dec 4, 2014


    #8
  9. piyush.pgi
    Donut Dec 4, 2014

    piyush.pgi , Dec 4, 2014 :
    Thanks.. I will raise a ticket now..
     

    #9
    gusuraman likes this.
  10. piyush.pgi
    Donut Dec 4, 2014


    #10
  11. zaphod-beeblebrox
    KitKat Dec 4, 2014


    #11
  12. skip2mylook
    Cupcake Jan 15, 2015

    skip2mylook , Jan 15, 2015 :
    I also have a problem but it may be because of a setting. When i have my earphones on, and somebody call's me it doesn't ring in the earphones it rings in my phone. Is it a setting that i cannot find or real problem?
     

    #12
  13. basrone
    Jelly Bean Jan 15, 2015

    basrone , Jan 15, 2015 :
    First make sure that your right ear is not plugged with wax or some foreign object. Always a good place to start.
     

    #13
    piyush.pgi likes this.
  14. piyush.pgi
    Donut Jan 23, 2015

    piyush.pgi , Jan 23, 2015 :
    Thanks for your reply.

    I have got a replacement for the same. Will be getting it in a week or two.
     

    #14
  15. Lillianc
    Honeycomb Jan 23, 2015


    #15
  16. Zachsaxe
    Lollipop Jan 23, 2015

    Zachsaxe , Jan 23, 2015 :
    I'll buy it for cheap
     

    #16
  17. DreamerJ
    Honeycomb Jan 23, 2015

    DreamerJ , Jan 23, 2015 :
    It took 2 months to be delivered?! Good luck with the RMA, PayPal/credit card dispute probably won't be able to help you (unless the window is 90 days?).
     

    #17
  18. veratoloz2005
    Lollipop Jan 23, 2015