Other Brand new OP7 won't turn on no matter what button combination I press

  1. KarelPeeters
    Cupcake Aug 4, 2019

    KarelPeeters , Aug 4, 2019 :
    I have a brand new oneplus 7, and i put it to charge last night (fastcharge, if that's relevant) the next morning the screen is black and it doesn't respond to anything. Is there a way to get it to start with just physical buttons? I've tried both the power button and power button + volume down key for over 1 minutes with very little result. I doubt it's a batterly problem since it had decent battery (40%) and i get no screen indicating low battery. Any help would be appreciated.

    EDIT: looks like i fixed the issue, it was a matter of pressing power and volume up button, instead of volume down or both volume buttons, which gets recommended
    Last edited: Aug 4, 2019

    Drakthorian2 and quinshel like this.
  2. quinshel
    Eclair Aug 4, 2019

  3. G_mark_amos_FzuI
    Cupcake Aug 4, 2019

    G_mark_amos_FzuI , Aug 4, 2019 :
    I've just had my Oneplus 7 shutdown out of the blue. Sat on the table beside me, when looked at 30 mins ago, battery at 70% +
    Tried power + vol up buttons with no effect (approx 20 seconds) is it enough time wise ?
    Connected to charger, no connection sound or charging indication