Brightness issues on my Nord N10 5G via OnePlus Nord N10 5G Metro

  1. V1610184410875 , via OnePlus Nord N10 5G Metro , Jul 22, 2021 :
    The brightness on my phone has been locking to the lowest. While I can manually adjust it, it just won't get brighter. This started happening yesterday and I don't know the cause. This issue does get fixed after a restart, but I don't want to restart it every time.

  2. psakatch
    Cupcake Jul 26, 2021


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    S.H.Badhon and B1589356561510 like this.
  6. MrBrock
    Donut Aug 22, 2021

    MrBrock , via OnePlus Nord N10 5G , Aug 22, 2021 :
    Same here, just happened to me a little while ago, I believe the fix is turning off the option to use less power when your sleeping. I'll find the exact steps momentarily and report back.

    P1629848639949 likes this.
  7. MrBrock
    Donut Aug 22, 2021

    P1629848639949 likes this.
  8. thehehulk92
    Cupcake Aug 24, 2021

    thehehulk92 , Aug 24, 2021 :
    Happened to me today twice so far. I'd say it was linked to the Android 11 update but I did that a while ago if I remember correctly. This issue only started today.

    I was in my Chime app the first time, at my home screen the second time, and Discord the third time. A restart was the only remedy each time.

    Adaptive brightness on or off did nothing. Brightness was at max and I couldn't see a damn thing. It was atleast twice as dim as the lowest brightness setting. A very artificial dimming.

    I just now updated to the latest security patch and bug fixes. OxygenOS Build 11.01.BE86AA is what I'm at now. Not sure what it was at before. Haven't had the issue happen since the update but I updated less than 10 mins ago. Give it time.

    On one hand I'm glad I'm not the only one. Atleast my wife can't blame me personally. On the other hand I'm hoping this isn't a permanent or device crippling issue.

  9. MrBrock
    Donut Aug 24, 2021

  10. S.H.Badhon
    Cupcake Aug 28, 2021

    P1629848639949 likes this.
  11. U1630174026508 , via OnePlus Nord N10 5G T-Mobile , Aug 28, 2021 :
    I just got my N10 two days ago. When I got home I reset phone to factory, logged into phone and did minimal file transfer, as I wanted to update operating system first, then do my migration. I have had no brightness issues whatsoever.

  12. Tahir971
    Cupcake Aug 30, 2021

    U1630174026508 likes this.
  13. mukeshkallara007
    Donut Sep 3, 2021

  14. S1631147887206 , via OnePlus Nord N10 5G , Sep 9, 2021 :
    This is happening to me as well!! Just bought the phone a couple days ago, updated to 11 newest update. The day I bought it.

    Two times since purchase the phone has gone super dim and not responded to the brightness slider. I keep adaptive brightness off, and no setting I could find that made any difference.

    First time I had to reset the phone, this time (just happened) I decided to fiddle with settings. But after giving up I turned the screen off set it down and came back a few minutes later to it acting completely normal and screen brightness up.

    Brand New phone not a great impression.

    stevendumond likes this.
  15. S.H.Badhon
    Cupcake Sep 10, 2021

    mukeshkallara007 likes this.
  16. U1631483209889
    Cupcake Sep 12, 2021

    U1631483209889 , Sep 12, 2021 :
    I've had this problem now for like month maybe even longer?!? What the actual heck... Fix this s***t, its almost newest model and they dont do s***t... Well definetly was not worth of changing from op6 to n10... Well what can i expect for 200€, nothing else but this shit xD Definetly last oneplus on my hands, last one had faulty charging port and retailer was like "well its your problem"... When i had iphone, i was treated like customer and also they do something very fast to this brigthness kind of stuff and problems!

    S1631147887206 likes this.

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  18. stevendumond
    Cupcake Sep 24, 2021

    stevendumond , Sep 24, 2021 :
    Me too. Bought the phone in Mid August. Before going thru all the settings and using OnePlus Switch to move data off my old phone, I updated to Android 11.

    It worked fine until about a month ago. I think it may have started after the last OS security update. BUt it gets worse as time goes on.

    The screen dim does not work at all. I can slide that slider up abd down and nothing ever changes on screen brightness, when it is on auto or manual.

    Over time, the screen will get dimmer and dimmer. If I set it down for a period of time, then the screen will be very dim so it can't. At first it would be every once in a while, now it is several times a day.

    I just turned off the Sleep standby in battery optimization to see if that works.

    I am running software version 11.0.1.BE88CB.

    This is completely unacceptable. This issue has been going on for months. This phone is a piece of junk. I want my money back. I will be going to T-Mobile tomorrow to demand a new phone.

  19. stevendumond
    Cupcake Sep 24, 2021

    stevendumond , Sep 24, 2021 :
    FYI: I did this a few minutes ago. I think that may be it. Before I did this, the screen brightness did not work at all. I could slide that slider up and down and nothing ever changed on screen brightness, auto or manual. Now it works! On auto and manual!

    Hopefully this is the "fix"! But disabling a feature is NOT a fix, it's a workaround. Luckily I don't need that feature

  20. stevendumond
    Cupcake Sep 25, 2021

    stevendumond , Sep 25, 2021 :
    So far the screen brightness has not faded into darkness. Phone is working fine now. This is a workaround that works.
    Settings> Battery> Battery Optimization> Advanced Optimization (3 dots in upper right)> Sleep Standby Optimization: OFF