0

broken 3.5 mm jack adapter

  1. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    I ordered a 3.5 mm jack adapter. And it's not working. I tried everything. I also have a otg cable and that works fine. Now I wanted to return it and they are saying to me to go to service centre. Service center is like 9 miles away from my house. I think I can buy a new one in the same amount of money the money I will have to spend on fuel. I really don't know what to do. I think I have to throw it in the trash.
     

    #1
  2. Scherpenseel Jelly Bean Feb 8, 2019


    #2
    Tommy11 and U1538296772849 like this.
  3. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    Bro 9 miles means 200 rupees fuel. I think approx 2 hours in driving and the time I have to spend in service centre. And the product costs 390 rupees. And I also have to take holiday from my college. Why because service center is not opened on Sundays. And for you information in India some of us have college on Saturdays to.
     

    #3
  4. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Feb 8, 2019


    #4
    U1538296772849 likes this.
  5. U1538296772849 Cupcake Feb 8, 2019


    #5
  6. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Feb 8, 2019

    KeepTransisting, Feb 8, 2019 :
    And, just to verify, when you're plugging in the adapter, you're turning on OTG in the settings, right?
     

    #6
    U1538296772849 likes this.
  7. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    Believe me i tried every thing. I also tried it in another one plus 6 device it's not even working there. As I said before I also have an OTG cable and that works fine. And yeah I turned on the otg storage option from setting. It's definetly the adapter that is broken.
     

    #7
  8. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Feb 8, 2019


    #8
    U1538296772849 likes this.
  9. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    I don't think they will do. There is no replacement option on the website. I already lost all hopes. I definitely cant go to the service center just for a cable.
     

    #9
  10. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Feb 8, 2019

    KeepTransisting, Feb 8, 2019 :
    Well, definitely contact support. When I received a broken screen protector, they sent me a new one free of charge. It's worth a shot.

    Go here and click the link under "Email us"

    https://www.oneplus.com/support
     

    #10
  11. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    As I said I tried everything customer care chat option, I called them too and I also emailed them too. They all are just saying sir plz go to the service center we can't help here.
     

    #11
  12. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Feb 8, 2019

    KeepTransisting, Feb 8, 2019 :
    Well that just plain sucks. Sorry bout that, man. I guess they had to ship me one because he have no service centers here in the US
     

    #12
  13. U1538296772849 Cupcake Feb 8, 2019

    U1538296772849, Feb 8, 2019 :
    Good for you. Oneplus is turning into an iPhone company now. They have to behave like the right ;).
     

    #13
  14. N1MJ300Z1 Cupcake Aug 14, 2019

    N1MJ300Z1, Aug 14, 2019 :
    I ordered one if those adapters today. Here's hoping that doesn't happen to me.....
     

    #14