Buds Z keeps pausing randomly

  1. O1597251179753
    Cupcake Dec 19, 2020

    O1597251179753 , Dec 19, 2020 :
    Facing the same issue just more intense. 5-6 times per song. Replaced the earphones still the same error. I observed the issue is with oxygen os and OnePlus phones. Rest company phones works fine.

  2. icekar
    Eclair Dec 19, 2020

    icekar , Dec 19, 2020 :
    Same issue for me!
    The buds Z are basically unusable while moving or wearing something on your head. :((
    Really hope for an update to disable that feature.

    Codein_Linctus likes this.
  3. lvarma1998
    Gingerbread Dec 19, 2020

    lvarma1998 , Dec 19, 2020 :
    Request you to follow the below steps
    1. Place the earphones into the charging box with the cover opened.
    2. Press and hold the setup button on the charging box for 10s, and release the button after the indicator blinks red for five times. The earphones then are restored to factory settings.

  4. icekar
    Eclair Dec 27, 2020

    icekar , Dec 27, 2020 :
    Doesn't fix anything. The sensors are simply too sensitive.

    al_satry and Codein_Linctus like this.
  5. abdul_hafidz
    Cupcake Dec 28, 2020

    abdul_hafidz , Dec 28, 2020 :
    don't have an option to disable auto pause on op6.
    They should at this in the next update.

    icekar likes this.
  6. andrew28
    Eclair Dec 29, 2020

    icekar likes this.
  7. Tom Benson A5000
    Cupcake Dec 29, 2020

    Tom Benson A5000 , Dec 29, 2020 :
    I also face this issue. I love the One Plus Buds Z but this is pretty annoying. Hopefully OnePlus comes with an update that fixes this

    icekar likes this.
  8. A1609577768078
    Cupcake Jan 2, 2021

    A1609577768078 , Jan 2, 2021 :
    same issue, makes the buds nearly unusable when walking/exercising...have OP done any testing at all before releasing them? I now regret my purchase.

  9. Ranjith31
    Donut Jan 3, 2021

    Ranjith31 , via OnePlus 6T , Jan 3, 2021 :

    Even I had issue on the first day of usage.

    1. Try resetting your Buds z.
    2. Check for the firmware is up to date.
    3. After wearing buds, you need to give little push inside to fit completely into ear.
    4. Try changing silicone earbuds to fit your ear size.

    jimjohnjames likes this.
  10. Ranjith31
    Donut Jan 3, 2021

    Ranjith31 , via OnePlus 6T , Jan 3, 2021 :
    I bought it on Jan 01' 2021. I have resetted the buds, as I found some minor issues.

    Current firmware : 342.342.236

    No issues as of now.

    jimjohnjames likes this.

  11. #31
    jimjohnjames likes this.
  12. E1603846690338
    Cupcake Jan 16, 2021

    E1603846690338 , Jan 16, 2021 :
    My wife has reported the same issue. Audio (regardless of source i.e. Youtube, Audible, Spotify) pauses every so often. Does seem to be related to the proximity sensor. Hopefully this can be addressed with an update

    jimjohnjames likes this.
  13. K1562668452678
    Cupcake Feb 6, 2021

    Last edited: Feb 6, 2021

  14. jimjohnjames
    Eclair Feb 8, 2021

    jimjohnjames , Feb 8, 2021 :
    Thanks for your message! I tried this but not working for me :(.


    Thanks for your message! I tried this but not working for me :(.

    Yes, it's beginning to become hilarious. It would make more sense to buy a pair of headphones on the street rather than to buy OnePlus' flagship headphones. To be honest, I'm quite convinced they haven't even tested this crap and OnePlus is just drop-shipping this product. Catastrophic.

    A safer bet for us is to be faster pressing "play"..... Or just buy Huwaei or Samsung hardware instead

    Codein_Linctus likes this.
  15. K1562668452678
    Cupcake Feb 8, 2021

    jimjohnjames likes this.
  16. jimjohnjames
    Eclair Feb 9, 2021


  17. #37
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  18. B1613705084259
    Cupcake Feb 19, 2021

    B1613705084259 , Feb 19, 2021 :
    I am also facing the same issue, but I don't think it's because of proximity sensors. In my case, while listening to any audio the audio stops and starts but it doesn't pause, it's like, for one sec the audio transmission from mobile to buds stops, but the audio isn't actually stopping or pausing. If song has lyrics ABC, I am only able to listen A and C but not B. Its happening very frequently...

    jimjohnjames likes this.
  19. kimh
    Eclair Feb 25, 2021

    jimjohnjames likes this.
  20. jimjohnjames
    Eclair Feb 26, 2021

    jimjohnjames , Feb 26, 2021 :

    Yes. Perhaps it will be better to switch to another brand of phones and accessories, but there aren't many other vanilla manufacturers out there. I would prefer a European or American vanilla manufacturer, and only local eavesdropping.

    Yes, we are all experiencing this issue. Unfortunately, I think that an OS-update is required rather than a earbuds update. OnePlus has not communicated any update.

    Mine are even pausing or cutting just when sitting down. Shameful really haha.

    Thanks for your post kimh! Yes... It's really terrible.