1
Bug in Ambient display on 9 pro via OnePlus 9 Pro

  1. areeyeteeeyekay
    Cupcake Apr 12, 2021

    areeyeteeeyekay , via OnePlus 9 Pro , Apr 12, 2021 :
    So this has happened with me for a couple of times now. The Ambient display does not turn off itself after receiving a notification. Usually this happens with me when I wake up and check my phone.
    I checked my settings and Always-on Ambient display is turned off. I don't know why this is happening. Is this a bug or a setting that needs to be changed. I am new to oxygen OS. Can anyone help? Is anyone facing the same issue?

    Thank you!
     

    #1
    nikosdim87 likes this.
  2. the_o2
    OnePlus 9 Series Expert Community Expert Apr 12, 2021

    the_o2 , Apr 12, 2021 :
    Most probably a bug.
    BTW try this
    Go to settings
    Apps and notification
    See all apps
    3 dots on top right corner
    Show system
    Ambient Display
    Storage data
    Clear storage data.

    Now restart your phone once.

    If still the same submit it as bug here
    https://forums.oneplus.com/feedback
     

    #2
  3. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Apr 12, 2021


    #3
    areeyeteeeyekay and the_o2 like this.
  4. MDMujtaba999
    Jelly Bean Staff Member Apr 12, 2021

    MDMujtaba999 , Apr 12, 2021 :

    We may have to check this further. Kindly check you're inbox we've dropped you a direct message. It'll be of great help if you could share the required information.

    Regards,
    Mujtaba
     

    #4
  5. areeyeteeeyekay
    Cupcake Apr 12, 2021

    areeyeteeeyekay , via OnePlus 9 Pro , Apr 12, 2021 :
    Sure Will
     

    #5
    the_o2 likes this.
  6. araavvv
    Eclair Apr 12, 2021


    #6
    nikosdim87 likes this.
  7. nikosdim87
    Cupcake May 26, 2021

    nikosdim87 , May 26, 2021 :
    I have also noticed that issue a few times. Please fix it ASAP as it can drain battery during night and miss alarms
     

    #7
  8. Ruqhaiya Taskeen
    Ice Cream Sandwich Staff Member May 27, 2021

    Ruqhaiya Taskeen , May 27, 2021 :
    For analyzing this better we would need few details. It'll be of great help if you could share the information for further analysis. We've responded to you via direct message. 

    Regards,
    Ruqhaiya Taskeen
     

    #8