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Bug report- play store does not load in mobile data via OnePlus 8T

  1. TheMittalUT
    Gingerbread Nov 29, 2021

    TheMittalUT , via OnePlus 8T , Nov 29, 2021 :
    Dear team,

    The play store does not seems ro work with mobile data(4G) . Play Games does load, but the download does not start.
    But play store does not load .. so downloading application using mobile data is out of option😅.

    I tries using different carrier providers but the issue is still there.

    If i try the same sim in different Mobile and connect mu wifi to that phones hotspot, the play store loads and i can download the app as well.

    But again, play store is inaccessible using mobile data.
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    #1
  2. Caomhin
    9 Series Expert, Participator of the Year Community Expert Dec 3, 2021

    Best Answer
    Caomhin , via OnePlus 9 Pro , Dec 3, 2021 :
    Just checking if you have set all 3 options in Playstore settings here to Over Any Network.?
    1638548495705.jpg
     

    #7
    TheMittalUT and puccellino like this.
  3. eddro223
    Cupcake Nov 29, 2021


    #2
    pkg3107 likes this.
  4. puccellino
    Lollipop Nov 29, 2021


    #3
  5. Caomhin
    9 Series Expert, Participator of the Year Community Expert Nov 30, 2021

    Caomhin , via OnePlus 9 Pro , Nov 30, 2021 :
    Reset the App permissions, it may be that an app or apps or something connected is causing the issue.

    Go to Settings > Apps & notifications > see all apps > select three dots > Reset app preferences.
    Then reboot.

    This will not delete your apps data but you will have to provide permissions for all your Apps again.

    Check if this can help.
     

    #4
    pkg3107 likes this.
  6. TheMittalUT
    Gingerbread Dec 3, 2021


    #5
  7. TheMittalUT
    Gingerbread Dec 3, 2021


    #6
  8. TheMittalUT
    Gingerbread Dec 3, 2021


    #8
    Caomhin and puccellino like this.
  9. Caomhin
    9 Series Expert, Participator of the Year Community Expert Dec 4, 2021


    #9