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bullet wireless slow charge

  1. mburns2
    Eclair Jul 14, 2018

    mburns2 , Jul 14, 2018 :
    Hi all

    I cannot use the bullet if they are not fully charged.
    For example: i i recharge them for 15 minute and i try to turn them on, they show a red light and i cannot use them. Is this normal ?

    Thanks
     

    #1
  2. hotmomma
    Ice Cream Sandwich Jul 14, 2018

    hotmomma , Jul 14, 2018 :
    according to OP it sure isn't, but are you certain of the issues you mentioned and you using the accessories provided with the bullets wireless?
     

    #2
    mburns2 likes this.
  3. Moin2200
    KitKat Jul 14, 2018

    Moin2200 , Jul 14, 2018 :
    The red light indicates low battery, did you use the cable provided with the bullets?

    If so I recommend opening a ticket right away.
     

    #3
    mburns2 likes this.
  4. mburns2
    Eclair Jul 14, 2018

    mburns2 , Jul 14, 2018 :
    can i use op6 cable and charger ? i even tried to use the cable provided with it..
    Now they are charging since 30 minutes and i still cannot use them..for me isn't normal, even after unboxing they were without any charge inside it..

    update: i charged them for more than 1 hour with the stock cable and i still cannot turn them on..

    update 2: I opened a ticket for a replacement because they are still red even after hours of charge..
     
    Last edited: Jul 14, 2018

    #4
  5. hotmomma
    Ice Cream Sandwich Jul 14, 2018

    hotmomma , Jul 14, 2018 :
    Yeah, you should contact OP you must have received a damaged unit.
     

    #5
    mburns2 likes this.
  6. M1527242896501
    Cupcake Jul 15, 2018

    M1527242896501 , Jul 15, 2018 :
    I have a similar situation.) Please let me know how your question was resolved.
     

    #6
  7. HeadElastico
    Froyo Jul 15, 2018

    HeadElastico , Jul 15, 2018 :
    Quick question - what charger do you use with the earphones? I mean, you use the cable with what charger? The OP6 charger? Can we just use the OP6 charger and cable?
     

    #7
  8. mburns2
    Eclair Jul 15, 2018

    mburns2 , Jul 15, 2018 :
    nothing to do, i opened a ticke. Now i cannot turn them on..

    i have always used the stock cable, i tried to charge it with op6 charger and with others charger..
     

    #8