12
bullet Wireless Z brand new not working

  1. Ashlesha_Gawade
    Cupcake Jun 25, 2020

    Ashlesha_Gawade , Jun 25, 2020 :
    This worked for me too
    Try connecting the magnets and then pair it
     

    #21
  2. smartyn13r
    Gingerbread Jun 27, 2020

    smartyn13r , Jun 27, 2020 :
    Ordered on 20th June 2020
    Got Delivery 24th June 2020
    Used only 2 days
    Today(27th June 2020) stopped working
    Tried everything but looks like buttons don't work at all. Not sure how such a product was marketed.
    Raised RMA
     

    #22
  3. GahanNarayan
    Cupcake Jun 29, 2020

    GahanNarayan , Jun 29, 2020 :
    Same here it was all fine but suddenly stopped working yesterday, its hardly one month old but dosent charge or switch on now, tried charging and resetting it but the led light is not visible.
    Is there any solution or replacement is the only option? Is there any door to door replacement facility?
     

    #23
  4. Prudhv61
    Cupcake Jun 29, 2020

    Prudhv61 , Jun 29, 2020 :
    I too have a same problem. Did it resolve on it own? What did you do?
     

    #24
  5. Prudhv61
    Cupcake Jun 29, 2020

    Prudhv61 , Jun 29, 2020 :
    Did they accept the RMA?
     

    #25
  6. Prudhv61
    Cupcake Jun 30, 2020

    Prudhv61 , Jun 30, 2020 :
    Hi. I saw it in another thread that draining the battery gets the thing done but it should take atleast a week maybe
     

    #26
  7. dennismpearce
    Cupcake Jun 30, 2020

    dennismpearce , Jun 30, 2020 :
    I am having the same problem. From the second day itself the buds stopped working, the white LED is continuously glowing at all times. Have tried factory reset but still now working, I dropped a complaint to them but there has been no response and there is no Oneplus store in my city. Really the last time I will buy a oneplus product.
     

    #27
  8. Q1583061981080
    Cupcake Jun 30, 2020


    #28
  9. visheshk007
    Cupcake Jul 1, 2020

    visheshk007 , Jul 1, 2020 :
    It's been less than a month since I got my Bullets Wireless Z. And today it suddenly stopped working. There is a Steady White LED just above the Quick Switch button, when charging, not charging, magnets together or apart from each other. Tried pressing the Volume +/- buttons together for 15-20 seconds and nothing happens.
    Pls help ASAP.
     

    #29
  10. smartyn13r
    Gingerbread Jul 1, 2020

    smartyn13r , via OnePlus 7 , Jul 1, 2020 :


    Prudhv61

    Did they accept the RMA?​


    No they cancelled it
    I raised it again
    That too was cancelled

    it's like.they have this product as a scam
     

    #30
    gpanda007 likes this.
  11. gpanda007
    Eclair Jul 2, 2020

    gpanda007 , Jul 2, 2020 :
    Please tag them one plus team in social media mentioning that their product is a scam.
     

    #31
    Prudhv61 likes this.
  12. smartyn13r
    Gingerbread Jul 2, 2020

    smartyn13r , via OnePlus 7 , Jul 2, 2020 :
    I've been already tagging these scammer who sell defective products and don't support later

    Check this video
     

    #32

  13. #33
  14. gpanda007
    Eclair Jul 2, 2020

    gpanda007 , Jul 2, 2020 :
    Main thing is that they are not accepting that they are manufacturing faulty products and selling them in the market.
     

    #34
  15. SamuelPrinceY
    Cupcake Jul 2, 2020


    #35
  16. SamuelPrinceY
    Cupcake Jul 2, 2020


    #36

  17. #37

  18. #38
  19. Sriram77
    Cupcake Jul 2, 2020

    Sriram77 , Jul 2, 2020 :
    Hi Guys, Seeing many of you complaining the headset is really sad. In my story I tried tagging them on twitter and Mailed them several times yet no response from the OP team. Seems they are ignoring every OP bullets wireless z problems and thats annoying. After failed to reach them online and they cancelled RMA too. I've called my nearest OP authorised Service Centre they asked me to bring the device. I've went there and given my device they checked it and said that they'll replace the device in about 1 week time. It's been complete 3 weeks upto today and they haven't given replacement to me yet 😡. When I called them they said many of our recent complaint are regarding this headset only also OP delaying the replacement they said. It was really frustrating and OP too Don't care about any of the after sales experience of their customers. We should not recommend this earphones to any of our friends and family as this earphone is Purely SCAM product. Please raise this issue to outside world and let OP atleast by the fear of spoiling of their name, do the necessary replacement to all the earphones soon.

    Footnotes
    - OP means OnePlus,
    - You can find problem of my earphone on previous post number #12 of this thread.

    Thanks.

     

    #39
    Prudhv61 and gpanda007 like this.
  20. Aarushanbu
    Cupcake Jul 5, 2020

    Aarushanbu , Jul 5, 2020 :
    I had also experienced the same.. On the next day of bought the headphones The White LED is turn on and headphone not conected to any devices , also not at all charging... I keep on serching for solution..then i found one idea from the youtube comment.. Like that i kept the headphones buds detach and idle for some days to drain a battery it takes around 10days to drain without using headphone then the white light is turn off.. Now my headphone is working well
     

    #40
    gpanda007 and Prudhv61 like this.