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call doesn't show on screen

  1. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    Whenever someone calls me, 9 out of 10 times it doesn't show on the screen and it doesn't appear in the missed calls either.

    can anyone suggest a solution?

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    #1
  2. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    Go back one page and send a screenshot of the entire list.
     

    #2
  3. mynameisbence
    Cupcake Feb 24, 2020

    Attached Files:

    Last edited: Feb 24, 2020

    #3
  4. mynameisbence
    Cupcake Feb 24, 2020


    #4
  5. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    Okay. Do one thing.
    Go to settings, click app and notification, select three dots on top and reset app preferences. This will reset all app related preferences like default link open etc, but hopefully, it will rectify this problem also.
     

    #5
  6. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    I don't have 3 dots anywhere but in reset options I can reset the app preferences.
    I'll write if I have someone who can call me to test it.

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    #6
  7. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    In apps and notification, click see all apps. There you'll find three dots.
     

    #7
  8. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    I did what you said and it still won't work.

    The phone knows that someone is calling since the "4G" which indicates the speed of the internet disappears. But the call doesn't show up even though it has the permission to appear over other apps.


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    #8
  9. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    Damn. Try clearing cache and data of phone app. It will remove all your favourites though.
     

    #9
  10. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    Still won't work. Any other idea? It would be nice if my phone could do it's most important job.. to receive calls
     

    #10
  11. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    Can you back up the data and do a complete reset?
     

    #11
  12. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    I did that yesterday but I'll do it again afternoon. Do you have other ideas?
     

    #12
  13. B_Wrath
    Marshmallow Feb 24, 2020

    B_Wrath , Feb 24, 2020 :
    That's all I can think of. While setting up after reset, sweet it up as new device. Don't setup from Google backup.
     

    #13
  14. mynameisbence
    Cupcake Feb 24, 2020

    mynameisbence , Feb 24, 2020 :
    For now, it seems that only 2 people calls are not showing on my phone and I have no idea why since they are not blocked or anything. They have 2 different service provider so it can't be because of that either.
     

    #14
  15. mynameisbence
    Cupcake Feb 25, 2020


    #15