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Call drop issues on One Plus 6 Handsets in India (Urgent)***

  1. chaitanyakhaitan
    Honeycomb Jun 9, 2018


  2. HeadElastico
    Froyo Jun 9, 2018

    HeadElastico , Jun 9, 2018 :
    The update log mentions "dual sim" fix and "Idea VOLTE" fix.

    I'm anxious to see whether it fixes the simple issue that all of us are facing - call drops, unable to hear the other person, other person unable to hear us, etc.

    If someone has updated and has any update on this issue, please post here.

    Thanks.
     

    Magicfow likes this.
  3. Magicfow
    Froyo Jun 9, 2018

    Magicfow , Jun 9, 2018 :
    Hi there! even me (Sweden tele2) have call drops issues, i am curious if the updates 5.1.6 will solve the problem, guys let me know in this thread.

    The call drops is more intense while driving ,I am the generation thats still use the phone for calls and text messages, so this is a major problem.

    /Magicfow, Sweden
     

  4. DenyDarko
    Honeycomb Jun 9, 2018

    DenyDarko , Jun 9, 2018 :
    Asking out of curiosity..

    Why don't you apply the ota yourselves?

    Just use turbo VPN from play store, change your location to Canada and check for updates right away.
     

    U1528132163174 likes this.
  5. Magicfow
    Froyo Jun 9, 2018

    Magicfow , Jun 9, 2018 :
    I already did, VPN from Canada, I am at home and dont have any calls to do, thats why i am asking.
     

  6. E1528550039039
    Cupcake Jun 9, 2018

  7. U1528132163174
    Cupcake Jun 9, 2018

  8. E1528550039039
    Cupcake Jun 9, 2018


  9. E1528550039039
    Cupcake Jun 9, 2018


  10. joaogvfelix
    Donut Jun 9, 2018


  11. Magicfow
    Froyo Jun 9, 2018

    Magicfow , Jun 9, 2018 :
    Hi!

    I have now made calls after updating my OP6 to 5.1.6 with good results so far. I tested this in an underground parking structure. Before the update I experienced call drop issues there. After the update it works flawlessly. I've also tried making calls while driving and it works well.

    So far so good given what I've tried.

    /Magicfow, Sweden
     

  12. chaitanyakhaitan
    Honeycomb Jun 9, 2018


  13. joaogvfelix
    Donut Jun 9, 2018

    joaogvfelix , Jun 9, 2018 :
    I also make the update, 15 minutes ago, and until now no problems. (Just 2 calls)
     

    jasonarima likes this.
  14. Q1527327199479
    Donut Jun 9, 2018


    jasonarima likes this.
  15. Anurag202011
    Cupcake Jun 9, 2018

    Anurag202011 , Jun 9, 2018 :
    Hi oneplus team,

    I am facing call drop issue from the first day.
    I dont know the reason but i for your info i am using only 2 sim which is in sim 1 slot, i use to keep my location, mobile data, wifi and bluetooth always on
    I face call drop in 9 calls out of 10 in a day.

    Also when i use loudspeaker option i hear no sound most of the time however call was connected already.. To fix this i have to disconnect and call again.

    Pleas revert me asap
     

  16. DenyDarko
    Honeycomb Jun 9, 2018

    DenyDarko , Jun 9, 2018 :
    Read the previous messages before yours and get the 5.1.6 OTA.

    PS: If you want direct help from oneplus open a support ticket. This is a community forum.
     

  17. HeadElastico
    Froyo Jun 9, 2018

    HeadElastico , Jun 9, 2018 :
    Thanks for the update. Please keep us posted after using it for another day or two; I'm still waiting on my update :)
     

  18. sahilangz
    Eclair Jun 9, 2018


    chaitanyakhaitan likes this.
  19. chaitanyakhaitan
    Honeycomb Jun 9, 2018

    chaitanyakhaitan , Jun 9, 2018 :
    You don't have network all the time? Or is it only at times that it does not catch?
     

  20. sahilangz
    Eclair Jun 9, 2018

    sahilangz , Jun 9, 2018 :
    there is network for some period and that too of no use .