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Call drop issues on One Plus 6 Handsets in India (Urgent)***

  1. R1528017105718 Donut Jun 11, 2018


  2. Jay2505 Cupcake Jun 11, 2018

    Jay2505, Jun 11, 2018 :
    Hi All,

    If you are using volte, then the problem is volte. not ur phone. recently I enquired about outgoing and incoming calls are not connecting. They mentioned switch off ur volte and use. bcoz there is an issue going on with volte. my other handset had a same problem with volte (Samsung) but when I switched off. then it is working fine.

    so don't randomly post, the problem is from handset.

    I'm from India.

    Thankyou
     

  3. Jay2505 Cupcake Jun 11, 2018

    Jay2505, Jun 11, 2018 :
    #Switch of your Volte and connect the call.
     

  4. HeadElastico Eclair Jun 11, 2018

    HeadElastico, Jun 11, 2018 :
    I've got the 5.1.6 update. Let me see if the issue is resolved. Thing is, I don't talk on my phone that much. So it will take me some time to figure out if the problem has actually gone. That, combined with the fact that network is generally crap in Mumbai, so it's not that easy to tell unless the problem manifests itself in a very obvious manner early on.

    Will post updates when I have them.
     

    shanthidev likes this.
  5. rajeshenadle Cupcake Jun 11, 2018

    rajeshenadle, Jun 11, 2018 :
    Yes I am also facing call drop on Second Sim. I am using Jio Volte as Sim 1 and Idea on Sim 2.
    Earlier i was using Samsung C9 pro, at that time this didn't happened.
     

  6. jasonarima Honeycomb Jun 11, 2018

    jasonarima, Jun 11, 2018 :
    Have you updated to 5.1.6?
     

  7. shanthidev Cupcake Jun 11, 2018

    shanthidev, Jun 11, 2018 :
    yay..got the update!!!hope it resolves all our issues.. let me see!!! keeping fingers crossed!
     

  8. Q1527327199479 Cupcake Jun 11, 2018


    MANUDHOMRA likes this.
  9. HeadElastico Eclair Jun 11, 2018

    HeadElastico, Jun 11, 2018 :
    I've had 2 long calls since the update. The first one - I had lots of network issues in one room (but the call didn't drop) and then when I moved to the other room, network was generally patchy but call didn't drop. I'll give the benefit of the doubt to the OP6 here, and say it was the network. The network is never stable for long periods in my house, so I'm happy as long as freak call drop didn't happen.

    Second call - call randomly dropped about ten minutes in; I had no idea call was dropped it just suddenly went off and I kept talking.

    Conclusion so far - new update has NOT fixed the problem. Time to visit the service center? If so, it's extremely hard to recreate the problem and I don't want to leave my phone there. They will rough up my brand new phone and give it back to me saying it's all okay, unless the problem is obvious to recreate, which it's not.

    I'm not pleased.
     

  10. E1527153428822 Cupcake Jun 11, 2018


  11. nsma Cupcake Jun 11, 2018

    nsma, Jun 11, 2018 :
    Facing the same issue here too, even the replacement phone seems to have the same issue so I guess it’s a major thing to work on One Plus... my network is idea mobile.
     

  12. msanwar12 Cupcake Jun 11, 2018

    msanwar12, Jun 11, 2018 :


    chaitanyakhaitan

    Guys, is anyone facing the issue where in status bar is showing mobile signal, but actually there is no cellular network.

    If someone calls, it's saying switched off and you need to reboot device for it to work again.

    Thanks​


    yes I have observed this same exact problem.network is Vodafone Kerala.both times while indoors and in 2g only mode. I always use 2g only mode while indoors so as to prevent signal issues .this worked well for me with my previous phones

    issue raised to one plus support who told me to contact Vodafone for network settings.change sim card .put sim card in other slot .etc

    also faced call drop with full signal while in bangalore.now updated to new firmware.

    why manufacturers forget some people like us use these devices for making calls too.
     

  13. Jay2505 Cupcake Jun 11, 2018

    Jay2505, Jun 11, 2018 :
    please switch off your volte and try to make it call. trust me it works seriously fine. volte is use to enhance ur call quality. but due to some issue volte is not working. without volte call is connecting perfectly with my other phones.
     

  14. davioxx Gingerbread Jun 12, 2018

    davioxx, Jun 12, 2018 :
    OP6 Is unreliable as hell, network drops, wifi drops, 4g drops and LTE drops.

    hope they fix this asap, I've already sent the debugging data as bug .
     

  15. HeadElastico Eclair Jun 12, 2018

    HeadElastico, Jun 12, 2018 :
    Hi, thanks for the suggestion. I was under the impression VOLTE had something to do with 4g? Will I still get the same 4g internet speed if I switch off volte?
     

  16. Jay2505 Cupcake Jun 12, 2018

    Jay2505, Jun 12, 2018 :
    yes offcourse. Volte is just to increase your voice enhance. And used to call to others by connecting internet. Eg. Jio. Without internet support u cannot make free calls. So, off the volte and make call nd even check download speed.
     

  17. HeadElastico Eclair Jun 12, 2018

    HeadElastico, Jun 12, 2018 :
    Okay will try that, thanks! Can you please tell me how I can turn the VOLTE off though?
     

  18. Jay2505 Cupcake Jun 12, 2018

    Jay2505, Jun 12, 2018 :
    it will be there in sim & network.
     

  19. dondit Eclair Jun 12, 2018


  20. Jay2505 Cupcake Jun 12, 2018

    Jay2505, Jun 12, 2018 :
    yes