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Call drop issues on One Plus 6 Handsets in India (Urgent)***

  1. Jay2505 Froyo Jun 13, 2018

    Jay2505, Jun 13, 2018 :
    thats what am saying problem is with like Airtel Vodafone not OnePlus 6. but every one blaming OnePlus 6. for me after switch off volte not even single call drops happen.
     

  2. MANUDHOMRA Gingerbread Jun 13, 2018

    MANUDHOMRA, Jun 13, 2018 :
    it's not a solution, it's just that you are not using the particular service I.e volte to use the calling. but we need solution instead of stop using the volte services
     

  3. Jay2505 Froyo Jun 13, 2018

    Jay2505, Jun 13, 2018 :
    then ask ur network instead of OnePlus.
     

  4. R1528855084561 Cupcake Jun 13, 2018

    R1528855084561, Jun 13, 2018 :
    Jay,many times i am repeating it is not volte issue.
    my place there is no volte.
    All network problem exist.

    Its a hardware issue.
    I have updated to latest version.
    Anyway going to get refund by two days.
     

  5. R1528855084561 Cupcake Jun 13, 2018

    R1528855084561, Jun 13, 2018 :
    Jay i am not mocking you .I am really fraustrated with one plus .. i am not able to use the basic functionality of mobile phone. hope you can understand.
     

  6. Sagar Puripanda Cupcake Jun 13, 2018


  7. Nagarjuna620 Cupcake Jun 13, 2018


  8. Vinay098 Cupcake Jun 13, 2018


  9. MANUDHOMRA Gingerbread Jun 13, 2018

    MANUDHOMRA, Jun 13, 2018 :
    I have oneplus 3t as well and using with same network without any issue. don't mind but l I think you are blind fanboy of oneplus. I'm definitely sure that there is some issue with oneplus 6. my 3T is working flawlessly with the same network.
     

  10. Jay2505 Froyo Jun 13, 2018

    Jay2505, Jun 13, 2018 :
    but I don't get any call drop issue till now.
     

  11. abhinav.redhu Cupcake Jun 13, 2018

    abhinav.redhu, Jun 13, 2018 :
    my friend has 3T and i have 6, both living in same flat, same network he doesn't have any issue while I'm facing many
     

  12. raviagar Cupcake Jun 13, 2018

    raviagar, Jun 13, 2018 :
    automatically freezing...please do something...we TRUST you oneplus more than any other brand..
     

  13. Shannu_Durgesh Cupcake Jun 13, 2018


  14. justatshirt Cupcake Jun 14, 2018

    justatshirt, Jun 14, 2018 :
    I've been having the same issue. Mostly been unable to make or receive calls, and when I can either the call cuts out, or the other person can't hear me. After a lot of back and forth with my network provider, I got in contact with OnePlus Support. After trying the sim card in a different phone (which worked fine), and trying a different sim card in my phone (same issue), trying a different slot, resetting network settings, we basically ruled out the sim card being the issue. After clearing the cache AND doing a hard reset, no change. OnePlus suggested I return it to them...so I've started the process for that. Total disappointment!

    If you haven't already done so, I suggest you get in touch with OnePlus as soon as you can. Having a phone that can't reliably make or send phone calls, or stay connected to a mobile network is totally ridiculous! Best of luck in getting your issues sorted!
     

  15. Anupama Prabhala Cupcake Jun 14, 2018

    Anupama Prabhala, Jun 14, 2018 :
     

  16. Anupama Prabhala Cupcake Jun 14, 2018

    Anupama Prabhala, Jun 14, 2018 :
    I have an MTNL Mumbai SIM in my new one plus 6 device. Even though my service provider signal strength is full, my calls are dropping frequently. However, I am able to place calls when my internet provider 3G signal is strong in roaming mode. Please solve this problem. Earlier I used a one plus one for 2 years and this problem was not there. Is it to do with settings?
     
    Last edited: Jun 14, 2018

  17. sdesai264 Eclair Jun 14, 2018

    sdesai264, Jun 14, 2018 :
    I request you to contact the One plus toll free and give this complaint to their Technical team since the one plus team is refusing the agree there is any issue with the software infact pushing all to visit service centre....

    this issue is faced by many globally ,but still they are giving such ridiculous resolutions to the problem...
     

  18. R1528017105718 Donut Jun 14, 2018

    R1528017105718, Jun 14, 2018 :
    looks like issue got resolved after upgradation..I got upgraded few days back and till now I am haven't faced call drop issues..
     

  19. Y1527151126111 Froyo Jun 14, 2018

    Y1527151126111, Jun 14, 2018 :
    Amazon confirmed there's an issue with sim slot, something to do with signal not getting properly. From what they said it sounded hardware issue. After the second replacement was also showing the same problem, they issued me a refund.

    Maybe we're looking at massive recall to repair the hardware issue. Unlikely software is the culprit.
     

    justatshirt likes this.
  20. W1529044676313 Cupcake Jun 15, 2018