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Call forwarding issue with cricket wireless SIM

  1. M1580454430630
    Cupcake Aug 4, 2020

    M1580454430630 , Aug 4, 2020 :
    Call forwarding issue // trying to set up call forwarding on my OnePlus 7 Pro with a cricket wireless SIM1 but getting an error : call settings error. network or sim card error. Done with some troubleshooting steps like rebooting the device, removing/inserting back the simcard, reset app prefererence, manual network search and wipe cache partition but none of them work.

    The same SIM worked great with call forwarding on Samsung Galaxy S7 Pro, the feature call forwarding is used for Google Voice.
     
    Last edited: Aug 4, 2020

    #1
  2. Artemus.
    Nougat Aug 4, 2020

    Artemus. , Aug 4, 2020 :
    Get in contact with Cricket, could be an APN problem.
     

    #2
  3. M1580454430630
    Cupcake Aug 5, 2020

    M1580454430630 , Aug 5, 2020 :
    Thanks, Cricket support claims APN has nothing to do with call forwarding
    Cricket had me do:
    To activate Call Forwarding:
    *21*GoogleVoiceNumber#
    Or
    *21*GoogleVoiceNumber*11#

    To DeActivate Call Forwarding:
    #21*11#

    But got this error messege both on activating and deactivating call forwarding: "Call forwarding connection problem or invalid code.(0)"

    Cricket is pointing fingers @OnePlus and OnePlus is pointing fingers @The SIM Card, though cricket support can do call forwarding from thier end however I want to do call forwarding from the device myself, don't want to be on 20 minute hold times every time I call Cricket Wireless
     
    Last edited: Aug 5, 2020

    #3
  4. Artemus.
    Nougat Aug 5, 2020

    Artemus. , Aug 5, 2020 :
    Wait, wait, wait. You're using Google Voice?
     

    #4
  5. M1580454430630
    Cupcake Aug 5, 2020

    M1580454430630 , Aug 5, 2020 :

    Yes I want to call forward to my Google Voice number, I have done this in the past with my old Samsung S7 Edge(Before my OnePlus days) without a problem, my sibling is doing call forwarding with Cricket wireless SIM on the Samsung S20 without an issue.
     

    #5
  6. Artemus.
    Nougat Aug 5, 2020

    Artemus. , Aug 5, 2020 :
    So... what's the problem exactly? Is it not working?

    A quick Google search brings up many different reasons for it not working.
     

    #6
  7. M1580454430630
    Cupcake Aug 5, 2020

    M1580454430630 , Aug 5, 2020 :
    See attached image error
     

    Attached Files:


    #7