0
Call receiving option not working

  1. vivekkharwar Cupcake Nov 7, 2018

    vivekkharwar, Nov 7, 2018 :
    Hi Guys,

    After updating recently my call receiving option is not working. Is this the problem with my phone or it's software update problem?
    x
     

    #1
  2. ngydat Jelly Bean Nov 7, 2018

    ngydat, Nov 7, 2018 :
    What do you mean by that ? The screen doesn't turn on when you have a call, is that what you mean ?
     

    #2
  3. vivekkharwar Cupcake Nov 7, 2018

    vivekkharwar, Nov 7, 2018 :
    Whenever someone calls me I am unable to swap that round button up to receive the call.
     

    #3
  4. ngydat Jelly Bean Nov 7, 2018

    ngydat, Nov 7, 2018 :
    Do you actually see the round button ?
     

    #4
  5. vivekkharwar Cupcake Nov 7, 2018

    vivekkharwar, Nov 7, 2018 :
    yes I do. it does appears on the screen. just that the touch doesn't work when the call comes in
     

    #5
  6. ngydat Jelly Bean Nov 7, 2018

    ngydat, Nov 7, 2018 :
    Ok. I thought at first your problem was a little different : if it was like the one I had in mind, I could have suggested you a solution. But in this case, I'm afraid I can't help you on this one.
     

    #6
  7. X1528536716073 Cupcake Nov 8, 2018 at 3:27 AM

    X1528536716073, Nov 8, 2018 at 3:27 AM :
    Facing the same problem in One plus 6. The incoming number is not displayed on the screen. It only rings. Neither the No. nor the icon to attend the call is displayed. The problem is not resolved even after upgrading the new version 2018.11. Can anybody help in this regard? Thanks.
     

    #7
  8. G1538283146135 Cupcake Nov 8, 2018 at 4:06 AM


    #8
  9. B_Wrath KitKat Nov 8, 2018 at 4:13 AM

    B_Wrath, Nov 8, 2018 at 4:13 AM :
    Your problem is different from the OP.... You both do this...
     

    #9
  10. X1528536716073 Cupcake Nov 8, 2018 at 5:09 AM

  11. vivekkharwar Cupcake Nov 8, 2018 at 5:10 AM


    #11
  12. X1528536716073 Cupcake Nov 8, 2018 at 5:18 AM

  13. R1541440256115 Cupcake Nov 8, 2018 at 5:19 AM


    #13
  14. Q1541656022459 Cupcake Nov 8, 2018 at 5:48 AM

    Q1541656022459, Nov 8, 2018 at 5:48 AM :
    I cannot see incoming calls on my screen, just can hear the ringtone. Have a solution for it?
     

    #14
  15. ngydat Jelly Bean Nov 8, 2018 at 8:49 AM

    ngydat, Nov 8, 2018 at 8:49 AM :
    Long-press on the phone app -> select "App info" -> Notifications -> INcoming calls (tap on the text not the checkbox) -> Behaviour -> Select "Make sound and pop up on screen"
     

    #15
    Q1541656022459 likes this.
  16. G1538283146135 Cupcake Nov 8, 2018 at 8:50 AM


    #16
  17. B_Wrath KitKat Nov 8, 2018 at 9:02 AM


    #17
  18. ngydat Jelly Bean Nov 8, 2018 at 9:12 AM

    ngydat, Nov 8, 2018 at 9:12 AM :
    His problem is a little different : from his posts above, it appears that when someone calls him, the screen DOES turn on but the touchscreen doesn't respond so he can't answer the call.

    Edit : my bad. Since the thread starter and the one you were replying to have a similar nickname, I thought at first it was the same person. So, discard my post.
     

    #18
  19. G1538283146135 Cupcake Nov 8, 2018 at 9:16 AM

    G1538283146135, Nov 8, 2018 at 9:16 AM :
    even I am facing the same issue and even when I do voice call in whatsapp the screen didn't not turns off till call doesn't get disconnected. I can't even disconnect it by my self.
     

    #19
  20. G1538283146135 Cupcake Nov 8, 2018 at 9:17 AM

    G1538283146135, Nov 8, 2018 at 9:17 AM :
    I am facing these kinds of issue after pie update . pls help.
     

    #20
    A1541664929998 likes this.