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Other Call Recordings

  1. Z1620982349933
    Cupcake Nov 29, 2021

    Z1620982349933 , Nov 29, 2021 :
    I can't see my call recordings
    I can see in call settings that I have 10 saved recordings, and when I end my call I get an indication my recording was saved.
    But when I look for the recordings in the call details or call history I have no indication that anything was recorded

    please help, I didn't see anyone who had this issue

    Update- my phone app did not have permissions for my files but i had no indication for it
     
    Last edited: Nov 29, 2021

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    Hey,

    please Check this: https://support.google.com/pixelpho...-recordings-from-the-recorder-app-saved?hl=en
     

    #2
    Caomhin and Xcommunicad0 like this.
  3. Z1620982349933
    Cupcake Nov 29, 2021


    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    did you also try another file manager on the phone?
     

    #4
    Caomhin and Xcommunicad0 like this.
  5. pablofg1978
    Head Moderator Head Moderator Nov 29, 2021

    pablofg1978 , Nov 29, 2021 :
    Check this
    1. Q: How can I check the call recording when the call ended?
      A:Recordings are stored in the call log of the Dialer app. Go to the Recents tab, tap the call to expand it, and check if the recording is available for playback there.
      All of your recordings are stored on your device to keep your recordings private. Calls aren't saved or backed up anywhere else.
      To find your recording:
      1. Open the Phone app.
      2. Tap Recents.
      3. Tap the caller you spoke and recorded the call with.
      a. If you recorded a new call with a caller, go to the player in the "Recents" screen.
      b. To find the recording of an old call, tap History and find the recording in the calls list.
      4. Tap Play.
      5. To share a recorded call, tap Share.
      Tip: You can share recorded calls through email or messaging apps.

      [​IMG]
     

    #5
    Caomhin and Dresa91 like this.
  6. Z1620982349933
    Cupcake Nov 29, 2021


    #6
  7. Z1620982349933
    Cupcake Nov 29, 2021

    Z1620982349933 , Nov 29, 2021 :
    like i wrote in the post, i cant see it in the call details
     

    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021


    #8
    Xcommunicad0 likes this.
  9. Z1620982349933
    Cupcake Nov 29, 2021

    Z1620982349933 , Nov 29, 2021 :
    File manager, Files, and a another Files app (all 3 came with the phone I think)
     

    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021


    #10
    Caomhin and Xcommunicad0 like this.
  11. Z1620982349933
    Cupcake Nov 29, 2021


    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    Yeah,…
    That’s the new design of Android,… you are not able to access the Android/data easily in Android 11
     

    #12
  13. Aaron2017
    General Support Expert Award 2021 Nov 29, 2021

    Aaron2017 , Nov 29, 2021 :
    You can use CX file manager if you want to access Android>data in internal storage, that file manager can access that folder
     

    #13
  14. Xcommunicad0
    Lollipop Nov 29, 2021

    Xcommunicad0 , via OnePlus 8T , Nov 29, 2021 :
    What's interesting (not really) here is OnePlus Clone/Switch app is still saving the backup files to "Android/data/com.oneplus.backuprestore" folder which cannot be accessed now by Google's Files app and was anyway not accessible before too from OnePlus File Manager.

    Seems like a tradition... you add new features and break what was perfectly working before 😏
     

    #14
    Shailender Sharma and Dresa91 like this.
  15. Z1620982349933
    Cupcake Nov 29, 2021

    Z1620982349933 , via OnePlus 9 , Nov 29, 2021 :
    I just tried it, and i can acceas the android/data but i don't have com.google.android.recorder :(
     

    #15
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    Can you please clear cache and storage of the phone app and check if you are using the latest version of it?
     

    #16
  17. Z1620982349933
    Cupcake Nov 29, 2021

    Z1620982349933 , via OnePlus 9 , Nov 29, 2021 :
    Ok i found the issue and it's kind of annoying

    My phone app did not have access to storage,but i had no indication for it when recording and it still told me the recording was saved -. -
    But thank you very much for trying to help
     

    #17
    Dresa91 likes this.
  18. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    Ah okay:D
    Yeah,… permission is an important thing:D
    Sorry, I didn’t think about this basic thing:D
     

    #18