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[Submitted] Calling Issue On OnePlus Nord

  1. Sambedan
    Donut Aug 6, 2020

    Sambedan , Aug 6, 2020 :
    When i call someone after a few minutes the call automatically ends
     

    #1
    Psayani and dr.Parimal like this.
  2. Simran K
    OnePlus Bug Hunter Staff Member Aug 7, 2020

    Simran K , Aug 7, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Simran
     

    #2
    Mithun_Aiyappa likes this.
  3. jaypee_90
    Cupcake Aug 12, 2020

    jaypee_90 , Aug 12, 2020 :
    Hi Simran,

    I brought a new phone today, everything works fine except for phone, cant make or receive any calls. Need urgent help.
     

    #3
  4. Keyur2030
    Donut Aug 17, 2020


    #4
    Mithun_Aiyappa likes this.
  5. dr.Parimal
    Donut Aug 17, 2020

    dr.Parimal , via OnePlus Nord , Aug 17, 2020 :
    The stock phone app is not working properly.
    Calls disconnects abruptly. Phone is out of reach. Also calling from phone doesn't work 7 out of 10 times..!!
     

    #5
    Mithun_Aiyappa likes this.
  6. F_Aashish_Sahu_yZWo , via OnePlus Nord , Aug 19, 2020 :
    Everytime while I m speaking with someone and taking another person on conference call, calling app automatically mutes the 1st person while I m searching the 2nd person contact. generally it put on hold 1st person when u r taking 2nd person on Conference call.
     

    #6
    Mithun_Aiyappa likes this.
  7. Z1598424070504
    Cupcake Aug 26, 2020


    #7
  8. pratyush.vaidya
    Cupcake Aug 26, 2020

    pratyush.vaidya , Aug 26, 2020 :
    Same is with my phone.. I bought the One plus nord from Amazon and since it's start the device is causing call drop after every 1 or 2 minutes in most of the calls. Really not expected from a top brand smartphone
     

    #8
    Mithun_Aiyappa and dr.Parimal like this.
  9. dr.Parimal
    Donut Sep 8, 2020

    dr.Parimal , via OnePlus Nord , Sep 8, 2020 :
    The prime use of a phone is making & receiving calls..!! Isn't it OnePlus Team????

    It's been more than a month now that I am using Nord & facing these calling issues like call drop after every 1or 2mins , unable to pickup calls while recieving call notifications on screen and what not..!

    My humble request to address this issue..else without its calling abilities... Nord will be nothing more than an iPod/media player for me..!!
     

    #9
  10. Koushik addinki
    Cupcake Sep 11, 2020

    Koushik addinki , via OnePlus Nord , Sep 11, 2020 :
    facing the same issue in my new Oneplus nord mobile. Basic use of the phone is calling and that is not working here. Due to this issue i am missed out few opportunities for my career and got to know that this issue is there in my phone. who will be responsible for my loss and please help me in fixing this issue so that i will not miss any calls from now. Any one have any idea that is there any spot fix for this for now? please help me in resolving this ASAP.
     

    #10
    Mithun_Aiyappa likes this.
  11. E1599141172156
    Cupcake Sep 11, 2020

    E1599141172156 , Sep 11, 2020 :
    I have using Jio & Vodafone sim, someone calling on Vodafone & Calls disconnecting not able to receive calls on Vodaphone no. I checked with customer care there end all is okay. Please help us is any setting problem on one plus.
     

    #11
  12. Shreyas DG
    Cupcake Sep 22, 2020

    Shreyas DG , Sep 22, 2020 :
    I recently bought 2 oneplus nord phones and am facing this call drop issue with both the phones. This issue persists only with an airtel sim. The airtel Sim works fine with any other device other than nord and other sims are working fine the oneplus nord. There seems to be some compatability issue with airtel n/w and oneplus nord. Please look into it and fix it as soon as possible
     

    #12
    Mithun_Aiyappa likes this.
  13. kelvinjk
    Froyo Oct 3, 2020

    kelvinjk , Oct 3, 2020 :
    I bought 2 Nord for my family members and this call drop issue is terrible with no fix in sight. Now they want to dump the Nord and back to iPhone. Sigh.
     

    #13
    Mithun_Aiyappa likes this.
  14. Mithun_Aiyappa
    Cupcake Oct 4, 2020

  15. H1599579336865
    Cupcake Oct 5, 2020

    H1599579336865 , Oct 5, 2020 :
    I too facing the same issue in my new Oneplus nord mobile, voice gets abruptly disconnected however the call is still in active. Kindly provide a fix to resolve the issue.
     

    #15
  16. susilgp
    Cupcake Oct 6, 2020

    susilgp , Oct 6, 2020 :
    I cannot make calls or receive calls after latest oxygen os 10.5.8 update in my Nord mobile. I am using Vodafone sim and I cannot receive any call or call someone. If I try to call my network goes off and says "mobile network is not available to make calls". I tried with WiFi on and off ( for WiFi calling) if I call someone even my wifi and Network goes off . Mobile data is working fine without any issues. I don't know what OnePlus make mobile for, if they cannot provide the basic feature of a mobile phone. Really frustrated with the mobile.
     

    #16
  17. S1599576411380
    Cupcake Oct 12, 2020

    S1599576411380 , via OnePlus Nord , Oct 12, 2020 :
    I have make and received call issue with airtel. Internet working properly but cant able to call or received . When try to call then network goes and no mobile network issue popup display.

    Internet is working properly. Please help me fast. I cant able to call after update.
     

    #17
  18. S1599576411380
    Cupcake Oct 12, 2020

    S1599576411380 , via OnePlus Nord , Oct 12, 2020 :
    Same issue with me after update. Cant do the call after update.

    Please help us community.
     

    #18
  19. Akashpunnassery
    Cupcake Oct 13, 2020

    Akashpunnassery , via OnePlus Nord , Oct 13, 2020 :
    I have changed my number to airtel, I can't get incoming call and make outgoing calls,it's not port issue,sim issue,alla settings i have done but the problem can't sloved, internet and messages are working good but the only Calling issue
     

    #19
    H1597924710135 likes this.
  20. Z1601618144993
    Cupcake Oct 15, 2020


    #20