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Camera Blackout via OnePlus 6

  1. PradeepGreddy
    Cupcake Dec 7, 2021

    PradeepGreddy , via OnePlus 6 , Dec 7, 2021 :
    Hello OnePlus community,

    I have OnePlus 6 and from past 2 months I am facing Blackouts while Opening camera or Using Camera

    Please Help me to resolve above issue!!!!!
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 7, 2021

    Dresa91 , Dec 7, 2021 :
    What OxygenOS version are you using?
    Did you test it in safe mode?
    Did you clear cache and storage of the Camera App and of the OnePlus Camera Service app?
    Did you reset your phone?
    Did you contact support and visit a service center?
     

    #2
    Caomhin likes this.
  3. PradeepGreddy
    Cupcake Dec 8, 2021

    PradeepGreddy , via OnePlus 6 , Dec 8, 2021 :
    Oxygen OS 11.1.2.2
    I truly dono wht is Safe mode (it will good if explain on the same)
    No I didn clear any cache for camera
    Yes I restarted my phone
    No I didn visit any service centers for the issue

    Please guide me wht can it be done to clear this issue
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 8, 2021

    Dresa91 , Dec 8, 2021 :
    For that just follow my suggestions:
    - for safe mode: https://www.hardreset.info/devices/oneplus/oneplus-6/safe-mode/
    - clear cache and storage of the Camera App and of the OnePlus Camera Service app
    - I asked for a reset, not restart
     

    #4
    Caomhin likes this.
  5. PradeepGreddy
    Cupcake Dec 8, 2021


    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 8, 2021

    Dresa91 , Dec 8, 2021 :
    Okay.
    Then please clear the cache and the storage of the mentioned apps and then also test it in safe mode
     

    #6
    Caomhin likes this.
  7. PradeepGreddy
    Cupcake Dec 8, 2021

    PradeepGreddy , via OnePlus 6 , Dec 8, 2021 :
    Okay Thank You for the Help !!!!
    I will work on the above Solutions and will see still if I face issue
     

    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 8, 2021

    Dresa91 , Dec 8, 2021 :
    Okay :)
     

    #8
    Caomhin likes this.