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Camera bug via OnePlus 6

  1. i.abhi
    Eclair Oct 21, 2020

    i.abhi , via OnePlus 6 , Oct 21, 2020 :
    There are lot of bugs in my phone where I'm just using the normal software not even the beta version. Eventhough it's stuttering at times and my default camera app does stop working 😑 It's frustrating to handle, i have added the screenshot. Kindly resolve this issue.
    1603270988541.jpg
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 22, 2020

    Caomhin , via OnePlus 6T , Oct 22, 2020 :
    Check the camera version in Camera App info. It should be 3.8.114. If it is a higher version than this, uninstall it by going to Camera App info, click on the 3 dot menu and uninstall updates if it's an option this will revert you to the stock 6 series version.

    Clear the OnePlus Camera App info Cache and App info Storage as well.

    See if any or all of the above fix the issue.
     

    #2
    drl431 likes this.
  3. i.abhi
    Eclair Oct 22, 2020

    i.abhi , via OnePlus 6 , Oct 22, 2020 :
    It doesn't work that's why i have posted, i have tried everything already whatever you said.
     

    #3
  4. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 22, 2020

    Caomhin , via OnePlus 6T , Oct 22, 2020 :
    Then you can try a GCam to see is it a hardware issue. If the GCam works, then it may be a OnePlus Camera software issue.

    I have this one installed and it works very well.

    7.3_GCam_MJL_v4.1.1_Minilux.apk (marco, 2020-04-29, oneplus 6/6t, changelog)

    The XML are integrated, so no additional files required.

    https://www.celsoazevedo.com/files/android/google-camera/dev-marco/

    If still not working. Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #4