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Camera Camera colors with artificial light and white balance

  1. otto2
    Photography Expert Dec 8, 2019

    otto2 , Dec 8, 2019 :
    Developers are aware, seems to be a software issue, report issue via community app, as more and detailled reports, as higher the probability of a fix.
     

    #21
    script likes this.
  2. endan78
    Eclair Dec 9, 2019

    endan78 , Dec 9, 2019 :
    I think I've given enough details.
    Inside with artificial lights, the dominant color is excessive. the wide-angle camera does not mistake the color, the main camera instead, fails the color. by changing the camera in use, it often becomes all green in an embarrassing way as seen in the photos I have attached. We hope they will fix this bug soon, because I am evaluating the return of the product because it is so difficult to use the cameras indoors.
     

    #22
    Dirk66 likes this.
  3. endan78
    Eclair Dec 13, 2019

    endan78 , via OnePlus 7 Pro , Dec 13, 2019 :
    momentarily, to have a more faithful color, before taking the photograph, I pass momentarily to the wide-angle camera and then return to the main camera. this way you can fix the software error of the camera most of the time.
     

    #23
  4. endan78
    Eclair Dec 16, 2019


    #24
  5. endan78
    Eclair Dec 18, 2019


    #25
  6. endan78
    Eclair Dec 29, 2019


    #26
  7. endan78
    Eclair Jan 3, 2020

    endan78 , Jan 3, 2020 :
    I tried to install the "3.8.90" version too, but the problem is still present .....

    all this is really disheartening, is it possible that a telephone on the market for so many months has had a huge difficulty in managing lights and colors?
     

    #27
  8. morningstar24
    Donut Jan 15, 2020

    Last edited: Feb 13, 2020

    #28
  9. endan78
    Eclair Jan 17, 2020


    #29
  10. endan78
    Eclair Jan 19, 2020


    #30
  11. endan78
    Eclair Jan 26, 2020

    endan78 , via OnePlus 7 Pro , Jan 26, 2020 :
    Also with the new versione 3.8.107, the bug Is still present.
     

    #31
  12. endan78
    Eclair Feb 14, 2020


    #32
  13. endan78
    Eclair Feb 16, 2020

    endan78 , Feb 16, 2020 :
    Please Oneplus, solve this problem, the Oneplus 7 Pro is a great phone, but this problem so many months after its release on the market is really embarrassing.
     

    #33