0
Camera crashes after factory reset/restore

  1. SteveForster
    Cupcake Mar 26, 2020 at 6:40 PM

    SteveForster , Mar 26, 2020 at 6:40 PM :
    Due to someone sending me a potential phishing/virus email, I decided to do a factory reset on my phone to completely remove any trace of it. After restoring the apps from google, the camera opens, is active for about 10 seconds, then closes without any error message. If I take a photo within the time it is open, the camera does work. This issue did not happen before the reset/restore.

    I am on the latest OS9.0.11 with Camera 3.0.15
    I've tried clearing the cache - this has no effect

    Is this something to do with google lens? I noticed that this has now appeared on the camera screen?
     

    #1