Camera focus not working and crackling sound while Focusing

  1. jatink007
    Gingerbread Aug 10, 2018

    jatink007 , Aug 10, 2018 :
    Hi All,

    I am facing issues in my camera focus. It doesn't focus for almost 10 second. It locks on to focus for a second and again loses it.
    While the camera tries to focus, there is some crackling sound that comes. This sound is not from speaker. Not sure if it's coming from hardware.

    Is there any mechanical part in the camera?
    Can I do any diagnostic on this?
    Anyway around this?

    I am on beta channel for my OP3.
    This issue is in each app that uses camera.
    I tried all possible way to clear cache, clear data, etc. I think it's a hardware problem.

    Attached is a sample pic. All pics are like this. out of focus

    Please help.


  2. shivamnarangynr
    Eclair Aug 10, 2018

    Justin Yap likes this.
  3. Paschfire
    KitKat Aug 10, 2018

    Paschfire , Aug 10, 2018 :
    It's a known HW issue, pls use the forums search to find answers for questions already being discussed as there's already dozens of threads on this same topic of " camera doesn't focus", before creating unnecessary threads like this one.

    Call OnePlus service center and have the camera module replaced.

    jatink007 likes this.