Camera gets stuck and crashes the phone

  1. Seznia Cupcake Feb 11, 2019

    Seznia, Feb 11, 2019 :
    I have been experiencing a problem with the camera of my OnePlus 6T. The camera gets stuck on the first image in it's view, even exiting and reopening the camera doesn't help in solving the problem.
    Sometimes, there is nothing but a black screen and the phone automatically closes the app.
    It used to happen occasionally , i thought it will be fixed by the last update but I took to the forum as this is the second time in this month that it has happened and I am really disappointed.

  2. AnythingWithJ Froyo Feb 11, 2019

    AnythingWithJ, Feb 11, 2019 :
    Try clearing cache and storage for the camera app. Also, do you get any error message when opening the camera app?

    Seznia likes this.
  3. Seznia Cupcake Feb 11, 2019

    Seznia, Feb 11, 2019 :
    ok I will try that. Yes it says "failed to launch camera".

  4. the_o2 Lollipop Feb 12, 2019

    the_o2, Feb 12, 2019 :
    It's a software glitch, clearing the cache or force stopping the camera app will solve it.

    Seznia likes this.
  5. Bhuwanesh Man Rajbhandari Cupcake Mar 19, 2019

    Seznia likes this.