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Camera in whatsapp doesn't work via OnePlus 7

  1. suhas13c1
    Cupcake Jul 31, 2021

    suhas13c1 , via OnePlus 7 , Jul 31, 2021 :
    When opened camera in whatsapp , doesn't take pictures ... And app freezes. Manually need to kill app and re launch .
    Any one faced this problem ?
     

    #1
    Sykora likes this.
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    Can you please clear cache of camera and WhatsApp?
    One tip:
    Use the camera app instead of WhatsApp camera for taking pics. the compression algorithm of the WhatsApp camera is too bad
     

    #2
    Artemus. likes this.
  3. Sykora
    Froyo Jul 31, 2021

    Sykora , via OnePlus 7 Pro , Jul 31, 2021 :
    Doesn't work. Problem exists since Android 10. Nothing helped since then.
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    What exactly doesn’t work?
     

    #4
  5. Sykora
    Froyo Jul 31, 2021

    Sykora , via OnePlus 7 Pro , Jul 31, 2021 :
    Exactly what the OP already wrote. If you open WhatsApp and want to take a photo with WhatsApp itself, as soon as you click on "Capture" the App freezes until you force-close it and restart it. But on the second try it will somehow take the picture without a problem.

    Clearing cache, reinstalling WhatsApp or anything like that doesn't work. Already tried all of that. Somehow it works flawlessly on custom roms so the Bug appears to be on OOS only.
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    Then contact the support of WhatsApp and submit a bug report.
    It is not that difficult.
    As you may know: this is just a user forum. Here are just users, who want to help others.
    That’s why I also gave this recommendation:
     

    #6
    Artemus. likes this.
  7. sritejkoduru
    Ice Cream Sandwich Jul 31, 2021

    sritejkoduru , Jul 31, 2021 :
    I used to do that whenever I used to use unstable custom roms!😂😂😂😂
     

    #7
    Dresa91 likes this.
  8. maxkerel
    Eclair Aug 3, 2021


    #8
    suhas13c1 likes this.
  9. suhas13c1
    Cupcake Aug 7, 2021


    #9
  10. sritejkoduru
    Ice Cream Sandwich Aug 9, 2021


    #10
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 9, 2021

    Dresa91 , Aug 9, 2021 :
    Then contact the support of WhatsApp…
    They have to work on their compression algorithm
     

    #11
    sritejkoduru likes this.
  12. sritejkoduru
    Ice Cream Sandwich Aug 9, 2021

    sritejkoduru , via OnePlus 7 , Aug 9, 2021 :
    Can you help me in contacting them. Thank you in advance dresaaa
     

    #12
  13. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 9, 2021


    #13
  14. sritejkoduru
    Ice Cream Sandwich Aug 15, 2021


    #14
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 15, 2021

    Dresa91 , Aug 15, 2021 :
    You are welcome:)
     

    #15
  16. D1583433102216
    Cupcake Aug 17, 2021


    #16