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Camera issue (Blur issue)

  1. Vinu01sharma Cupcake Apr 4, 2018

    Vinu01sharma, Apr 4, 2018 :
    Dear Jeff,
    Thanks for replying me. The problem was occurred day before yesterday. When I tried to get pictures of nearest object through camera, It was blurred. I had already formated my phone but the problem didn't get resolved. I bought this device 7 months ago.
    I am facing this problem almost all the day.
    Request you to please get it resolved ASAP.

    Thanks,
    Vinod Kumar Sharma
     

    #1
  2. Sun90 Starting Point Expert Apr 4, 2018

    Sun90, Apr 4, 2018 :
    Get in touch with the customer support team or visit a nearby oneplus service center.
    If it's ( camera module) found faulty, then you will get a replacement for it at no cost.
     

    #2
    Pranav_Pendharkar likes this.
  3. Kathiresh0797 Froyo Apr 4, 2018

  4. Mukund760 Honeycomb Apr 4, 2018


    #4
  5. Sun90 Starting Point Expert Apr 4, 2018

    Sun90, Apr 4, 2018 :
    Yes.
     

    #5
  6. Mukund760 Honeycomb Apr 4, 2018

    Mukund760, Apr 4, 2018 :
    so I guess he asked this guy for his issue and instead of directly messaging him, he created a thread.
     

    #6
  7. Sun90 Starting Point Expert Apr 4, 2018

    Sun90, Apr 4, 2018 :
    Maybe.

    Screenshot_20180404-150406__01.png
     

    #7
  8. moyej Gingerbread Jul 24, 2018

    moyej, Jul 24, 2018 :
    Camera image quality become horrible after Oreo Update..
    3T user
     

    #8
  9. KeepTransisting KitKat Jul 24, 2018


    #9
  10. P1531405800617 Gingerbread Aug 4, 2018


    #10
  11. IrvanSebastian Eclair Aug 4, 2018


    #11
  12. Bob Sisco Gingerbread Aug 6, 2018


    #12
  13. RichardGllebpmaC Cupcake Aug 7, 2018


    #13
  14. P1531405800617 Gingerbread Aug 7, 2018

    P1531405800617, Aug 7, 2018 :
    yeah
     

    #14
  15. Q1515552293692 Donut Aug 7, 2018

    Q1515552293692, Aug 7, 2018 :
    I had same issue, it is hardware related. OP service center replaced the camera and working fine now.
     

    #15
  16. P1531405800617 Gingerbread Aug 7, 2018

    P1531405800617, Aug 7, 2018 :


    Q1515552293692

    I had same issue, it is hardware related. OP service center replaced the camera and working fine now.​


    for free?
    and i will get the phone same day or a next day
     

    #16
  17. Q1515552293692 Donut Aug 7, 2018


    #17
  18. P1531405800617 Gingerbread Aug 7, 2018

    P1531405800617, Aug 7, 2018 :
    how much they take for replacement
     

    #18
  19. Pranav_Pendharkar Gingerbread Aug 7, 2018

    Pranav_Pendharkar, Aug 7, 2018 :
    Yes ! that's your way to go. I replaced it too 3 days ago at no cost. Plus here in India, they aren't charging any service charges as OnePlus is now India's no. 1 premium smartphone market !
    So, just go to a authorized service centre get it done for free ![e]1f601[/e]
     

    #19
    ingalejatin likes this.
  20. P1531405800617 Gingerbread Aug 7, 2018

    P1531405800617, Aug 7, 2018 :
    ok thanx bro
     

    #20