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camera issue in one plus 6t

  1. G_Neha_Sharma_AyJI
    Cupcake Sep 12, 2019 at 9:24 AM

    G_Neha_Sharma_AyJI , Sep 12, 2019 at 9:24 AM :
    Hi folks

    I am using one plus 6t which is just 5 months old, and I am facing a issue where my phone switched off automatically as soon as I try clicking pictures in nightscape or portrait mode.
    someone please look into this.
     

    #1
  2. ngydat
    KitKat Sep 12, 2019 at 9:26 AM

    ngydat , Sep 12, 2019 at 9:26 AM :
    2 questions :

    OxygenOS version ?
    Camera app version ?
     

    #2
  3. G_Neha_Sharma_AyJI
    Cupcake Sep 12, 2019 at 9:28 AM


    #3
  4. ngydat
    KitKat Sep 12, 2019 at 9:31 AM


    #4
  5. G_Neha_Sharma_AyJI
    Cupcake Sep 12, 2019 at 9:46 AM

    G_Neha_Sharma_AyJI , Sep 12, 2019 at 9:46 AM :
    almost a week I guess...
    earlier I was facing this in the nightscape only..it's now in portrait..and I feel the camera is hanging for now.
     

    #5
  6. G_Neha_Sharma_AyJI
    Cupcake Sep 12, 2019 at 9:48 AM

    G_Neha_Sharma_AyJI , Sep 12, 2019 at 9:48 AM :
    there is something with the update or something wrong, as yesterday my phone hanged so many times, I have to shut down Facebook almost 15 times in half an hour. the apps just stopped responding.

    presently the priority is camera [e]1f614[/e][e]1f614[/e][e]1f614[/e]
     

    #6
  7. ngydat
    KitKat Sep 12, 2019 at 9:49 AM

    ngydat , Sep 12, 2019 at 9:49 AM :
    I don't experience this issue...

    Maybe it's an app you installed that's causing this
     

    #7
  8. B_Wrath
    Marshmallow Sep 12, 2019 at 9:55 AM

    B_Wrath , Sep 12, 2019 at 9:55 AM :
    Clear the cache and data of the camera app and then restart your phone. All in the same order and one after the other.
     

    #8
    G_Neha_Sharma_AyJI likes this.
  9. G_Neha_Sharma_AyJI
    Cupcake Sep 12, 2019 at 1:49 PM

    G_Neha_Sharma_AyJI , Sep 12, 2019 at 1:49 PM :
    I restarted the phone..and it did helped. thank you...hope it doesn't come again
     

    #9
    B_Wrath likes this.