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camera issue on 5T

  1. debaraj_jena
    Cupcake Jul 19, 2018

    debaraj_jena , Jul 19, 2018 :
    I have facing the problem all of sudden as the camera is not working in my OnePlus 5T phone.please send the soluu, earlier it was absolutely ok.
     

    #1
  2. Fir3lordZuk0
    Gingerbread Jul 19, 2018


    #2
  3. Flyologist
    Jelly Bean Jul 19, 2018


    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Jul 19, 2018

    the_o2 , Jul 19, 2018 :
    Please tell your camera address :p
    What is your camera app version??
     

    #4
    buntycubal likes this.
  5. buntycubal
    User of the Year 2017 Jul 19, 2018

    buntycubal , Jul 19, 2018 :
    if ur camera app is crashing or getting error , wipe cache in recovery & reboot it ,there r some videos in YouTube of wiping cache of OnePlus ,watch it & perform it step by step ...just clear cache..... or just visit service centre...
     

    #5
  6. Richard Dike
    Honeycomb Jul 19, 2018

    Richard Dike , Jul 19, 2018 :
    Try this:

    1. Power off phone.

    2. Power on phone while holding down the volume down button (this takes slightly longer to react than you would expect and after the initial splash screen goes blank for a slightly un-nerving amount of time. But just wait).

    3. Enter the PIN/Password you use to unlock the phone when prompted.

    4. Choose a language.

    5. Choose "Wipe data and cache" (don't worry this is only a path to a submenu, it won't delete your data).

    6. Choose "Wipe cache".

    7. It will confirm that you have selected clear cache and ask you to say YES.

    8. When it says success choose "Reboot"
     

    #6