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Camera Issue

  1. raghu1989
    Cupcake Nov 8, 2018

    raghu1989 , Nov 8, 2018 :
    Hi guys,

    so after using one plus 1 for a while, I used other iPhones and Samsung Notes and now I'm back with one plus 6t. I love this phone so far. I got it last Friday. I was happy with everything. However, I see to be having some issues with the camera. After taking a photo, there's almost like a shadow or something in the photo and it looks weird. it happened last Saturday and Sunday when I went out with my family. I haven't taken much photos after but whatever I took didn't have that. I'm not sure if it's a one time thing and I don't know if I should leave it or exchange the device. I'll post a pic so you can see what I'm talking about.

    1541692984638.jpg

    1541692984795.jpg
    check next to my head and you'll see the shadow or something. I don't know what it's called. It doesn't happen in every photo but it's definitely noticable and happened in quite a few pics on that day. Please let me know if anyone ever faced an issue like this before? if so, what did you do to fix this. I was thinking hardware issue but not every photo is like this so I don't know.
     

    #1
  2. Akshat2793
    Ice Cream Sandwich Nov 8, 2018


    #2
  3. DanceAndroid
    Eclair Nov 8, 2018

    DanceAndroid , Nov 8, 2018 :
    But if that's the reason it shouldn't happen.
     

    #3
    EckoZ04 and moonspeak like this.
  4. sangram mallick
    Cupcake Nov 9, 2018

    Attached Files:


    #4
  5. DanceAndroid
    Eclair Nov 9, 2018


    #5
  6. sangram mallick
    Cupcake Nov 9, 2018

    sangram mallick , Nov 9, 2018 :
    clicked these pics with settings out of box, haven't changed any setting. please suggest settings which could give better output..
     

    #6
  7. swetaj526
    Cupcake Nov 9, 2018


    #7
  8. rahulseth01
    Donut Nov 9, 2018

    rahulseth01 , Nov 9, 2018 :
    Same issue with front camera, it's quite blurry. I'm on latest OS 9.0.5
    Need help on this.
     

    #8
  9. Arpit.Dubey
    Cupcake Nov 9, 2018


    #9
  10. C1541785713378
    Cupcake Nov 9, 2018

    C1541785713378 , Nov 9, 2018 :
    hi, All, indeed, there is some bug in the camera, just found myself that all photos have this defect. any answer from oneplus?
     

    #10
  11. Hijas.t
    Donut Nov 9, 2018

    Hijas.t , Nov 9, 2018 :
    Front Camera is really bad. Over exposing the images. Rear camera portrait also really bad. Edge detection is really poor.
     

    #11
  12. C1541785713378
    Cupcake Nov 9, 2018

    C1541785713378 , Nov 9, 2018 :
    so, everyone has same issue. That should be handle by oneplus support. Does someone knows how to raise this topic to the company?
     

    #12
  13. Arpit.Dubey
    Cupcake Nov 9, 2018

    Arpit.Dubey , Nov 9, 2018 :
    one more concern here..I am not getting 4k video option in the video mode apart from 1080P optoon.. how to resolve it. Is there any update which will be coming?
    And when I am using slow motion video option the picture keeps shaking and not clear!
     

    #13
  14. sangram mallick
    Cupcake Nov 9, 2018

  15. rs1
    Honeycomb Nov 9, 2018

    rs1 , Nov 9, 2018 :
    Have you tried using the Google Camera port for the 6T and checked if you get different results?
     

    #15
  16. sangram mallick
    Cupcake Nov 9, 2018


    #16
  17. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Nov 9, 2018

    Bouncer71 , Nov 9, 2018 :
    it is...
     

    #17