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Camera not working after upgrade to latest Android 11 via OnePlus 7

  1. X1602845036257
    Cupcake Sep 6, 2021

    X1602845036257 , via OnePlus 7 , Sep 6, 2021 :
    Hello,

    My camera has stopped working completely after upgrading to lates oxygen today ie on 6 Sep 2021.

    Anyone also facing problem of same kind.

    Please advise solution asap !
    1630947306387.jpg
     

    #1
  2. akks
    Lollipop Sep 6, 2021

    akks , Sep 6, 2021 :
    Do you want the dumbest solution from oneplus?


    It's hardware damage due to prolonged usage. You need to visit the service centre and they are going to charge you for this too!
     

    #2
  3. akks
    Lollipop Sep 6, 2021

    akks , Sep 6, 2021 :
    Read the official post from OnePlus Staff.
     

    #3
  4. OnePlusRogueOggy
    Eclair Oct 11, 2021

    OnePlusRogueOggy , Oct 11, 2021 :
    Hi, sorry for unrelated post but i'm so worried and frustated by the update 11.1.1.1.
    My OnePlus 6 camera was working fine on Android 10. I updated it via Oxygen Updater app to Android 11.
    Now when I click the camera app, it opens the camera with black screen and closes it after two seconds. Thats it, no response at all. Neither lets me choose front camera or any other camera settings and just closes without any response.
    I have tried multiple times clearing Cache and Storage of camera app, wiping Cache from Boot menu and doing Factory reset 5 times. Even tried rolling back to Android 10, then 9 but the problem still remains.
    I noticed that in Face Unlock settings it lets Front Camera work. It recognized my face and lets it unlock the phone.
    Then I downloaded "HD Camera" app from Play store. In this app, at first it gives "Serious Camera Error" since back camera is loaded by default and switching to front camera is unresponsive. I open Gallery images from within the app and then back to camera, it lets switch to front camera. Then I can make images/videos with Front camera. I then again try to switch to back camera and "Failed to HD camera. Camera may be in use by another application?" appears. Hence, it does not lets back camera to work.

    Front/Back Camera does not works in WhatsApp.

    Has anybody else faced the same issue? Please share your remarks and if you have received any information from OnePlus team, please let me know.
     

    #4
  5. KalyanNo1
    Eclair Oct 17, 2021


    #5
  6. akks
    Lollipop Oct 17, 2021


    #6
  7. KalyanNo1
    Eclair Oct 17, 2021

    KalyanNo1 , via OnePlus 7 Pro , Oct 17, 2021 :
    Yes that only.so people are asking that why i post
     

    #7
  8. akks
    Lollipop Oct 17, 2021

    akks , Oct 17, 2021 :
    I didn't ask. You quoted the wrong person.
     

    #8
  9. Z1636210792277
    Cupcake Nov 6, 2021

    Z1636210792277 , Nov 6, 2021 :

    Follow this video it instantly fixed mine, I just had to restart my phone after going through the process- OnePlus6T here
     

    #9