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Camera not working via OnePlus 7 Pro

  1. G_Imad_Khanchey_rVdt , via OnePlus 7 Pro , Jan 22, 2021 :
    Camera application on my oneplus 7pro not functioning.
    Face unlock showing that camera is being used by another app, whereas i haven't given permission any other application other than face unlock.

    I have tried clearing cache and storage and rebooting.
    I have tried disabling - enabling and restarting.

    None of it is of any use.
    Added a screenshot of what i see after opening my camera application, and it crashes down in a while.

    1611357319114.jpg
     

    #1
  2. Artemus.
    Community Hero 2020 Jan 22, 2021

    Artemus. , Jan 22, 2021 :
    OOS version?
     

    #2

  3. #3
  4. Artemus.
    Community Hero 2020 Jan 22, 2021

    Artemus. , Jan 22, 2021 :
    Beta problems belong in the beta thread.
     

    #4

  5. #5
    jeanterry likes this.
  6. Artemus.
    Community Hero 2020 Jan 22, 2021

    Artemus. , Jan 22, 2021 :
    You're on beta though, try asking there.
     

    #6

  7. #7
  8. click312
    Donut Jan 22, 2021


    #8
    G_Imad_Khanchey_rVdt likes this.

  9. #9
    otto2 likes this.
  10. click312
    Donut Jan 22, 2021

    click312 , via OnePlus 7 Pro , Jan 22, 2021 :
    My country doesnt have one plus service center, and my phone is already out of warranty. So yea, this sucks.
    Phone was properly well taken cared. Still this issue came.
     

    #10
  11. Artemus.
    Community Hero 2020 Jan 22, 2021


    #11
  12. G_Imad_Khanchey_rVdt , via OnePlus 7 Pro , Jan 22, 2021 :
    Hardluck bro !! I couldn't find it too.
    Get yourself a new one or else wait for oneplus9
     

    #12
  13. pechdarapin
    Donut Jan 23, 2021

    pechdarapin , Jan 23, 2021 :
    I'm really disappointed with oneplus support as I'm a big fan support oneplus since 2017.
    It has been happened to me since June last year and till now there is no any update to fix this bug.
    my symptom is similar with you guy. I update the software, and after reboot the front camera doesn't work. It pops up but it comes with black screen. the rear camera works properly. later on, I had read the thread they suggest to factory default. After I did the same instruction, the rear camera didt work the same as front camera, only black screen:(
    I don't know why .... if it is hardware issue it should be happen earlier before I reset the phone. Then I tried to downgrade to oneplus 9, everything works back but only front camera still doesn't work.
     

    #13
    click312 and jeanterry like this.

  14. #14

  15. #15
  16. Artemus.
    Community Hero 2020 Jan 23, 2021

    Artemus. , Jan 23, 2021 :
    You should never manually update the system camera app.
     

    #16
    otto2 and Shailender Sharma like this.
  17. click312
    Donut Jan 24, 2021


    #17
  18. Artemus.
    Community Hero 2020 Jan 24, 2021

    Artemus. , Jan 24, 2021 :
    Did you submit a proper feedback report about it?
     

    #18
    otto2 likes this.
  19. click312
    Donut Jan 24, 2021


    #19
  20. pechdarapin
    Donut Jan 27, 2021