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Camera not working

  1. ashokmor007
    Honeycomb Jun 15, 2016

    ashokmor007 , Jun 15, 2016 :
    hi, all i got my oneplus 3 tody morning and whn i opend cam app it works fine but doesnt click photos.. did factory reset , updated the software but no solution. could anyone help me out
     

    #1
  2. PowerSlave
    Gingerbread Jun 16, 2016


    #2
  3. assist4tech
    Donut Jun 16, 2016

    assist4tech , Jun 16, 2016 :
    Did you try any other camera app like Google Camera ? That will tell you if the sensor is bad or its just camera app permissions issue.
     

    #3
  4. Aloys
    Cupcake Jun 21, 2016

    Aloys , Jun 21, 2016 :
    Same problem no camera
     

    #4
  5. nixxofugi
    Donut Jun 21, 2016

    nixxofugi , Jun 21, 2016 :
    Please check your app permissions and allow access for camera app to access camera permissions, as well as storage permissions
     

    #5
  6. TheBishopOfSoho
    Froyo Jun 21, 2016

    TheBishopOfSoho , Jun 21, 2016 :
    I have this same issue, permissions seem to be fine. I ended up clearing the cache, wiping the data in Settings > Apps > Camera, and then it seemed to work
     

    #6
    SirDude likes this.
  7. zomerzon
    Cupcake Jun 25, 2016


    #7
  8. SirDude
    Cupcake Jun 27, 2016

    SirDude , Jun 27, 2016 :
    This was the solution for me. Thanks for the help mate.

    I have this same issue, permissions seem to be fine. I ended up clearing the cache, wiping the data in Settings > Apps > Camera, and then it seemed to work
     

    #8
    digbijoy1 and cedalone like this.
  9. cedalone
    Jelly Bean Jun 27, 2016

    cedalone , Jun 27, 2016 :
    i had to do the same when i received my OP3 and it works for me too.
     

    #9
  10. TheBishopOfSoho
    Froyo Jun 28, 2016


    #10
    digbijoy1 likes this.
  11. rouche13
    Cupcake Aug 8, 2016

    rouche13 , Aug 8, 2016 :
    thanx TheBishopOfSoh i just had my new op3 today and the camera didn't work. Now i've tryed this everything just works fine
     

    #11
    TheBishopOfSoho likes this.
  12. TheBishopOfSoho
    Froyo Aug 9, 2016

    TheBishopOfSoho , Aug 9, 2016 :
    Great. Enjoy the camera, Ive had the phone 6 weeks or more now, the camera is sensational, love it. Not had a single issue with the phone since.
     

    #12
  13. vahid183
    Gingerbread Sep 20, 2016

    vahid183 , Sep 20, 2016 :
    Have the same problem. At first boot could not zoom when taking pictures but now it doesn't take pictures at all. the button is not responsive. Video is not effected and 2 factory resets had no results.

    Edit: Just filed a service request after talking with support on live chat. well see what happens.
     
    Last edited: Sep 20, 2016

    #13
  14. yubraj014
    Cupcake Oct 3, 2016

    yubraj014 , Oct 3, 2016 :
    my rare camera is not working in oneplus 3 ..only front camera is working cant go to rare camera ... help!!!!!
     

    #14
  15. fre2dyy
    Cupcake Oct 17, 2016

    fre2dyy , Oct 17, 2016 :
    I have the same problem. Could you find a solution?
     

    #15
  16. StuffSneak
    Honeycomb Oct 17, 2016

    StuffSneak , Oct 17, 2016 :
    Did you guys try clearing data/cache in app's settings like other users have suggested above?

    Also if nothing works and if your phone is less than 10 days old then try asking for replacement. Act fast though.
     

    #16
  17. yubraj014
    Cupcake Oct 28, 2016

    yubraj014 , Oct 28, 2016 :
    i showed to the service center n they said its a hardware failure so i have to replace the camera and its not available here :(
     

    #17
  18. Shafeen I Nasir
    Cupcake Dec 24, 2016

    Shafeen I Nasir , Dec 24, 2016 :
    I tried clearing cache. It didn't work. The switch button shows, but is unresponsive. Anyone from OnePlus knows what the deal is? I got my OnePlus X earlier this year.

    Thanks.
     

    #18
  19. Pweibj67
    Froyo Dec 24, 2016


    #19
  20. sas.abizarre
    Cupcake Dec 24, 2016


    #20