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Camera shutting down

  1. P1527934394220
    Donut Jul 14, 2018

    P1527934394220 , Jul 14, 2018 :
    1531561909009.jpg

    when you open the camera app outside in shade the screen shows the white background flooding the screen. I tried opening in doors and even with enough lighting the camera shows the screen like it is being taken at nightime without lights. Camera v 2.5.33
     

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    Last edited: Jul 14, 2018

    #1
  2. P1527934394220
    Donut Jul 16, 2018

    P1527934394220 , Jul 16, 2018 :
    as an update to this thread, I decided to call the store I bought my phone from since they do have 18 months warranty this issue should be covered for factory defects. My phone will be picked up by Wednesday and it was estimated that the work will be around 10 days. Hope they get my phone fixed.
     

    #2
  3. P1527934394220
    Donut Jul 26, 2018

    P1527934394220 , Jul 26, 2018 :
    I have my phone back from the service center and it was determined to be the main board that was faulty and had to be replaced. unfortunately my StarWars edition phone is now reduced to a normal OP5t. no more StarWars themed option with built in wallpapers. small price to pay to get my phone working again. thank goodness for that 18 months warranty.
     

    #3
    kandiabhijay likes this.