1
Camera & Snapchat Jan 11, 2017

  1. T5r3
    Eclair Jan 11, 2017

    T5r3 , Jan 11, 2017 :
    For the last two days I have been having this problem with the camera and Snapchat. I go to take a snapchat and it fails to take, a message then pops up saying that "Snapchat was unable to open the camera. You may need to restart the application or your device". I then go to open the camera and that closes straight away with a little software message saying "Unknown error" at the bottom of the screen.

    I restart the phone and the camera and snapchat works but then very shortly after it goes back into the problem.

    Anyone else getting this problem?

    I'm running:

    Android Version: 6.0.1
    OxygenOS version: 3.1.4
     
    #1
    Varun Kandepu likes this.

  2. Mr. BG
    Community Hero 2020 Jan 11, 2017

    #2
    Varun Kandepu, machteldvdlecq and T5r3 like this.

  3. T5r3
    Eclair Jan 11, 2017

    T5r3 , Jan 11, 2017 :
    That has seemed to work for the moment. Thank you very much!
     
    #3
    machteldvdlecq and Mr. BG like this.

  4. Mr. BG
    Community Hero 2020 Jan 11, 2017

    Mr. BG , Jan 11, 2017 :
    Cheers! :)
     
    #4

  5. TlathamXmahtalT
    KitKat Jan 11, 2017

    TlathamXmahtalT , Jan 11, 2017 :
    That usually solves the problems to most applications. Clearing your cache is very useful.
     
    #5
    T5r3 likes this.

  6. Isthakar
    Cupcake Jan 11, 2017

    Isthakar , Jan 11, 2017 :
    Same problem happened in my phone. Buf after like 3-4 hours, i was surprised to see that the camera works, so does snapchat. Its fixed on its own.
     
    #6

  7. marado123
    Cupcake Jan 11, 2017

    marado123 , Jan 11, 2017 :
    It's happening the same thing to me right now. Should I just wait and clear the cache?
     
    #7

  8. T5r3
    Eclair Jan 12, 2017

    T5r3 , Jan 12, 2017 :
    Clear the camera and the snapchat cache separately. You can do this is the Settings > Apps > Camera > Storage > Clear Cache. Then do the same for Snapchat
     
    #8

  9. Varun Kandepu
    Gingerbread Jan 13, 2017

    Varun Kandepu , Jan 13, 2017 :
    my phone is having these random system crashes for no reason. Snapchat is very laggy when I try to open it. is it just me or oos 3.1.4 has a lot of bugs?
     
    #9

  10. T5r3
    Eclair Jan 17, 2017

    T5r3 , Jan 17, 2017 :
    I think that may be just you unfortunately. Check the latest patch notes possibly
     
    #10

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Last replied by T5r3

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