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Camera

  1. ankitsarin19
    Cupcake Apr 6, 2019

    ankitsarin19 , Apr 6, 2019 :
    hey team OnePlus you are doing a great work with your flagship killer device
    I used to 3t now using 6t, but I'm facing some problems with camera functionality which is slow than 3t so please help with that soon
     

    #1
    D1555043376030 likes this.
  2. D1555043376030
    Donut Apr 12, 2019

    D1555043376030 , Apr 12, 2019 :
    Im having trouble with The camera aswell! When i open The camera app its just black and closes itself after 1 or 2 seconds. Whenever i open another app that utilitizes the camera such as snapchat or messengers camera function, the screen is just black.
     

    #2
  3. Akhshay Srinivasan
    Nougat Apr 12, 2019

    Akhshay Srinivasan , Apr 12, 2019 :

    Ok now both,

    Tap camera app > app info > storage > clear storage.
     

    #3
    otto2 likes this.
  4. D1555043376030
    Donut Apr 12, 2019

    D1555043376030 , Apr 12, 2019 :
    Did not work. The issue remains..
     

    #4
  5. ankitsarin19
    Cupcake Apr 12, 2019

    ankitsarin19 , Apr 12, 2019 :
    but this will delete all my files as well and I don't want that to happen,
    may be OnePlus bugfix update may helps us with that
     

    #5
  6. Akhshay Srinivasan
    Nougat Apr 12, 2019

    Akhshay Srinivasan , Apr 12, 2019 :
    Did you clear the cache or storage ? :rolleyes:

    Your gallery will be saved in Google photos (if you've backup them up) so never worry of pics / files. Try clearing the Storage and get your issue cleared.

    If you find it still difficult, save the existing photos / videos,etc to your lap and start afresh.
     

    #6
    otto2 likes this.
  7. D1555043376030
    Donut Apr 12, 2019

    D1555043376030 , Apr 12, 2019 :
    It didnt delete any pictures for me.
     

    #7
    otto2 likes this.
  8. ankitsarin19
    Cupcake Apr 12, 2019

    ankitsarin19 , Apr 12, 2019 :
    will surely do that later
     

    #8
  9. Akhshay Srinivasan
    Nougat Apr 12, 2019


    #9
    D1555043376030 likes this.
  10. ankitsarin19
    Cupcake Apr 12, 2019

    ankitsarin19 , Apr 12, 2019 :
    but still 6t camera is slower than 3t's camera not because of my photos are stored in my device
     

    #10
  11. Akhshay Srinivasan
    Nougat Apr 12, 2019

    Akhshay Srinivasan , Apr 12, 2019 :
    So what do you expect me to answer for this quote :rolleyes:
     

    #11
  12. X1555267748841
    Cupcake Apr 21, 2019

    X1555267748841 , Apr 21, 2019 :
    hello how are you doing?
    please help me it's been Less then 6 months I've used my OnePlus 6T & the camera keeps on Crashing also doesn't Take Video sometimes n just freezes n Stops working

    Note: bought this OnePlus 6t from India
    & Never got problems on my OnePlus 5 bought from China...

    Note: I live in EastAfrica where there's no Oneplus Service Center.

    please help on how to resolve this issue Very Disappointed

    thanks !
     

    #12
    D1555043376030 likes this.
  13. #n9810100221
    Cupcake May 15, 2019


    #13
  14. J1568881073259
    Cupcake Sep 19, 2019


    #14