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Cannot add my device oneplus9 to my intune company portal via OnePlus 9

  1. F1643285923514
    Cupcake Jan 27, 2022


    #1
    Claus J. S. likes this.
  2. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Jan 27, 2022


    #2
    KluGe likes this.
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 27, 2022

    Dresa91 , Jan 27, 2022 :
    Hey,

    this is a known issue and it seems it is a Microsoft issue.
    here are some links:
    https://br.atsit.in/de/?p=167657 (German site, please use a translator)
    https://techcommunity.microsoft.com...ates-after-updating-samsung-work/ba-p/3039834
    https://techcommunity.microsoft.com...-with-microsoft-endpoint-manager/ba-p/2621665
    https://docs.microsoft.com/en-us/an...-andro.html?childToView=685541#comment-685541
    https://www.business-standard.com/a...uctivity-for-work-devices-121021900313_1.html
    (thos four links are linked in the German site)
     

    #3
    KluGe likes this.
  4. Z1643345408040
    Cupcake Jan 28, 2022

    Z1643345408040 , Jan 28, 2022 :
    Even I am facing the issue completing the final step of installing the Intune Company Portal app device setting , is there any solution to this or any work around please?
     

    #4
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    Read this:
     

    #5
    KluGe likes this.
  6. TimKat88
    Cupcake Mar 31, 2022

    TimKat88 , Mar 31, 2022 :
    This has been resolved in the C47 Update. You do have to manually remove your Work Account entirely from your phone - this will remove Work Profile and the Account, and then you can re-add your Company Portal again and it will work as expected.
     

    #6