[Answered] Cannot Connect or Activate the New Tile Pro Tracker

  1. webhutch
    Cupcake Feb 1, 2019

    webhutch , Feb 1, 2019 :
    The 'New Tile Pro' does not work with the One Plus 6
    Tile has also confirmed that OnePlus smartphones (5, 5T, 6 and 6T) have a Bluetooth compatibility issue which prevents them from connecting to certain Tile models: Tile Pro (2018), Tile Sport and Tile Style (2017). Kindly note that Tile Mate (2018 and 2016) and Tile Slim are unaffected by this issue.
    We have directly linked this issue to the OnePlus smartphones; the affected Tiles will work just fine with non-OnePlus smartphones.

    vlmiles likes this.
  2. Jeff H.
    OnePlus Bug Hunter OnePlus Bug Hunter Feb 2, 2019

    Jeff H. , Feb 2, 2019 :
    Hi webhutch,

    Greetings. This is Jeff from OnePlus Bug Hunters Team, thanks for your feedback.

    We have added Tile devices for support on the next update, please wait for the update and check if it can work.

    Thank you and have a nice day.

    High regards,
    OnePlus Bug Hunters

    vlmiles likes this.
  3. haggis_supper
    Cupcake Feb 7, 2019

    haggis_supper , Feb 7, 2019 :
    When is this update coming out, I also have a oneplus 6 and tile pro that is not working ???

    vlmiles likes this.