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Can't charge and play music through 3.5mm dongle via OnePlus 7 Pro

  1. V1575849787907
    Cupcake Dec 8, 2020

    V1575849787907 , via OnePlus 7 Pro , Dec 8, 2020 :
    Recently started to experience a problem where attaching a usb c to 3.5mm dongle will only play music if no charger is attached to the dongle. I used to be able to simultaneously charge and play music. Doesn't matter what is is being used. Can charge and output through Bluetooth with no problem.
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Dec 8, 2020


    #2
    Balenty likes this.
  3. _Bharat_
    Gingerbread Dec 9, 2020


    #3
    Balenty likes this.
  4. ChrisMcF94
    Cupcake Dec 13, 2020

    ChrisMcF94 , via OnePlus 7 , Dec 13, 2020 :
    Is there any reason why this "feature" would have been removed?

    I really need it for my car and I'm honestly ready to leave OnePlus over it, and I've been here since the release of the OnePlus One.
     

    #4
    Balenty likes this.
  5. Themadscientis
    Eclair Dec 13, 2020

    Themadscientis , Dec 13, 2020 :
    It hasn't been removed it just isn't working with the latest update
     

    #5
    Balenty and ChrisMcF94 like this.
  6. JulianAB6
    Froyo Dec 14, 2020


    #6
    Balenty likes this.
  7. ChrisMcF94
    Cupcake Dec 14, 2020

    ChrisMcF94 , via OnePlus 7 , Dec 14, 2020 :
    Thanks! Thought it was removed completely! Fingers crossed they fix it soon 🤞
     

    #7
    Balenty and Themadscientis like this.

  8. #8
  9. tiaxani
    Gingerbread Dec 14, 2020


    #9
    Balenty likes this.
  10. Sumit2050
    Froyo Dec 14, 2020


    #10
  11. Overzee
    The Showcase Reviewer Dec 16, 2020

    Overzee , Dec 16, 2020 :
    After seeing this thread I was wondering if my Baseus dongle (confirmed working on my OnePlus 6T @ 10.3.5) would give issues on the latest update 10.3.6, and indeed it stopped working (only audio, no charging). Now hoping this will be fixed.
    [​IMG]
     
    Last edited: Dec 17, 2020

    #11
    Balenty likes this.
  12. qhartman
    Eclair Jan 4, 2021

    qhartman , Jan 4, 2021 :
    Any links to a bug report or anything formal that we can watch to see if it's being addressed? This is a pretty critical feature for me. Until it's fixed, has anyone found a dongle that does work?
     

    #12
    Balenty likes this.
  13. Junno97
    Froyo Jan 17, 2021

    Junno97 , via OnePlus 7 Pro , Jan 17, 2021 :
    I was on OOS Beta 18 (OnePlus 7 Pro) when i ordered a Not Branded/Cheap dongle, Charging and Headphone Jack works very well. 3 days later, Beta 19 came out and installed it on my phone, i was so disappointed when i realize that dongle is not working anymore with the latest Beta Build. I ordered a branded dongle with high rating and reviews (cuz maybe dongle is cheap or broken thats why not working) guess what? Its not working, i went to mall, tested some of dongles and all not working. January 7, i decided to go back to stable build hoping that the dongle will work again, factory reset my phone, installed updates and voala, disappointment again. Any dongles will not work (i tried already, branded and not branded dongle, same not working) i prefer wired headphones cuz i play online fps game.
     

    #13
    Balenty likes this.
  14. Balenty
    Cupcake Jan 20, 2021


    #14
  15. luckyluk3
    Donut Jan 26, 2021

    luckyluk3 , Jan 26, 2021 :
    My OP7T pro has the same issue with 2 dongles. It worked the first time I plugged it in. Second time it refuses to work. When I plug both audio and power in only power is working. Headphones do not connect.

    Do people above me have any more information to share?
     

    #15