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can't download apps on playstore over wifi via OnePlus 6

  1. imRiyaz
    Cupcake Apr 5, 2020

    imRiyaz , via OnePlus 6 , Apr 5, 2020 :
    I am using OnePlus 6.
    I am not able to download apps from playstore over wifi but can download over mobile data. I try all solution like reset app preferences. In playstore I ticked apps are download over any network. please help

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    #1
  2. harshil1903
    Jelly Bean Apr 5, 2020


    #2
  3. Caomhin
    Lollipop Apr 5, 2020

    Caomhin , via OnePlus 6T , Apr 5, 2020 :
    Try the following,

    Clear the App info Cache and App info Storage for all 4 items

    Google Playstore
    Google Play services
    Google Services Framework (Search in Setting for this)
    Google App

    Restart the phone.

    It may take a while for Google to rebuild its services Playstore etc.

    Also reset your WiFi and Mobile network adaptors

    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    See if that helps.
     

    #3
    Raresch, drl431, imRiyaz and 3 others like this.
  4. mokolad
    Gingerbread Apr 5, 2020

    mokolad , Apr 5, 2020 :
    Are you sure the issue is not with the Wi-Fi connection? Maybe the signal is too weak or the connection too slow? Can you open websites/watch YouTube on the Wi-Fi without issues? Can you try connecting to another Wi-Fi and check? Usually such problems are over mobile data, not over Wi-Fi, if there are any restrictions on the phone or the Play Store, they are to protect you from using your mobile data quickly.
     

    #4
  5. DrJMun
    KitKat Apr 5, 2020


    #5
    Caomhin and Kytharsis like this.
  6. imRiyaz
    Cupcake Apr 8, 2020

    imRiyaz , via OnePlus 6 , Apr 8, 2020 :
    Thank you... it works now I can download the apps
     

    #6
    DrJMun and Caomhin like this.